Journeys reviews

3.0

43% would recommend to a friend

(3,569 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Oct 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent discount to Journeys stores as well as Lids

Cons

Way too relaxed. The culture of the entire company mirrors the kind of party you go to in high school. The party at that kids house that nobody really knew too well but when you said their name your parents told you not to associate with those people. Almost like that Mormon kid that was defecting from the church and acted like a catholic girl on steroids for risk taking, only worse. Get in with your manager. Make sure they like you. I. Under-trained managers. Mine termed people, including me, with no notice. I was told it was because I was seasonal. I know that's a lie though because in the on-boarding process, there is a section you need to get the manager to do. It asks if the associate is seasonal, regular part time, or full time. The reason I know I was logged as part time and not seasonal was... I did that entire section MYSELF; I checked regular part time. II. Socks. Journeys ankle socks are 25% of the price at Target but you are required to sell them and meet goals. In 6 shifts I asked 109 people if they wanted socks with their shoes (I counted). Of those people, 6 bought socks. That's a 5% success rate. It's not that I can't sell either. Trust me, I once sold a Kia Forte to a Redneck who came to the wrong dealership to buy a F150. III. Making Commission... For Managers. Almost all managements pay is commission. Associates can make comm but you have to exceed sales goals by an extremely high percentage. You will be told, more than likely passive-aggressively, that when you reach goal, you have to log your sales under your managers employee code. Because "they are busy managing and can't help customers to meet sales goals". Which means they are too busy sitting in the back playing on apps like Lulu or Adult Friend Finder. IV. Scheduling. Again, get in with your manager. It's 1000% a popularity contest.

1.0
Oct 2, 2015

Want a life, look else where!

Recommend
CEO approval
Business Outlook

Pros

The discount is pretty good at 40 percent and there isnt a dress code. Theyre pretty chill with hair color, tattoos and piercings as well.

Cons

Welcome to hell. You a sales associate? Dont expect any hours. You a co manager? Dont expect a life. As a co asking for a weekend off is like cussing someone's mother off and dont expect availability with your schedule youre pretty much given whatever and expected to go with it. Working 6 days a week with a single day off. At the same time you couldve just worked damn near 60 hours one week alone and after two weeks barely walking away with a 550 dollar paycheck. Dont expect a single ounce of slack either. You sick? Too bad. You just worked a double and have to open this morning. Have fun. In my case i demoted myself to go back to school but offerred to stay with the company. The DM and ASMs are basically giant children and will talk crap about you behind your back. On top of this all youre expected to meet unrealistic standards of performances. If youre trans or nb do not expect them to respect your choice in gender pronouns and name. Most managers will not care and will call your whatever name is on the schedule. Varies on the management. Dont even get me started on the 4 to the floor politics of bs. 0/10 do not ever work for this company.

2.0
Sep 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Discount. Hiring your own employees. Holiday Pay Vacation time. Some great managers, completely under paid. Competent RVP, overall great experience learning from Tony Walter.

Cons

Be ready to kiss up to your district manager. If you're not "part of the culture" keyword for (white) expect to wait a while to go anywhere. Be ready for workplace gossip, useless upper management, ASM & DM. Be ready for unanswered calls, unreliable DM. Also be ready to be replaced without a notice. It's a revolving door.

Viewing 82 - 84 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.