Journeys reviews

3.0

44% would recommend to a friend

(3,568 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,568 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Aug 11, 2022

Dont drink the Journeys Juice!!!

Recommend
CEO approval
Business Outlook

Pros

-The people you work with are great! -The discount -Company car (they didnt have trackers when I was there but they have them now) -Company credit card for food and snacks -Teach you how to be a good leader

Cons

This place is like a CULT and the higher ups don't care about the work life balance of the people running their stores! The managers work 6 or 7 days a week, 60+ hours a week and some of them get paid minimum wage! The work/stress is not worth the pay! Also almost ALL companies have a meeting for ALL store managers at least once a year; at Journeys you have to "WIN" your way to Nashville for a "fun" trip that is just filled with more work! They start meeting super early and then feed your drinks at night and expect managers (who are usually super young) to behave themselves and function early the next morning. Like D.A.R.E they taught you when you were a kid, JUST SAY NO!!!

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Journeys Response
3y
Thank you so much for providing us with feedback on this topic. We would like to learn more about your experience. Please email us at journeyssocial@journeys.com. We would be happy to assist in any way we can!
2.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

you get to work with an incredible team and make some amazing life long friends, lower management is truly incredible and always understanding, flexible hours and a 40% discount off everything and most days are so fun with the right team

Cons

upper management (district managers, regional managers, etc…) don’t care about your well-being no matter how much they say they do, you get very overworked and underpaid, hours are garbage if you’re not excelling in sales goals, goals are super unrealistic and it’s hard to get them if you’re having a bad day or if it’s just slow, mental health is overlooked so if you’re having a bad sales week you’re not going to get cut any slack

1.0
Jan 13, 2020
Recommend
CEO approval
Business Outlook

Pros

40% discount is nice, coworkers are usually cool, dress code is basically non existent

Cons

Everything else... The upper management in this company is made up of under qualified originally teenage hires whose boss thought they were cool at some point and kept moving them up, all a bunch of kids that don't deserve their positions. Proven by the "sales meeting" held every year for top selling managers and everyone above them... basically a 4 day long drinking and cocaine fest paid for by the company and sponsored by big shoe brands sending them all home with tons of swag. Weekly hours minimum for managers is 45, but expect at least 50, more like 60 during holiday. The shifts are 10 hours (minimum) and it's an exciting rarity if you get 2 days off in a week, definitely never ever in a row. As far as pay, expect between 125-150 per week plus a 4% commission on anything you sell. You're expected to bring in almost half of the store sales yourself to meet your goals and keep your job, but you're also expected to complete HOURS of other work every day; daily sending and receiving of shipments, usual managerial stuff, constant re merchandising of the entire store, almost daily inventory management, etc. all while being on the sales floor all day every day and training and evaluating everyone else at all times. The pressure from DMs is overwhelming, and the expectations are unbelievable considering how little training and development you receive. This company is built on exploiting kids who start out wanting to be in a job where they can be themselves and not feel stuck behind a desk. They pride themselves on promoting from within, but that's really just a ploy to keep people around for the least amount of money possible (I made minimum wage as a manager many weeks) because they feel seen by being promoted to positions they aren't ready for and being left to struggle.

Viewing 7 - 9 of 3,568 Reviews

Glassdoor has 3,620 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.