Is Juul Labs a good company to work for?

Juul Labs has an overall rating of 3.5 out of 5, based on over 688 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 48% of employees would recommend working at Juul Labs to a friend and 31% have a positive outlook for the business. The best reviews about Juul Labs have been left by employees working as Project Manager , Territory Sales Manager and Manager .

Does Juul Labs pay their employees well?

According to anonymously submitted Glassdoor reviews, Juul Labs employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Juul Labs. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Juul Labs?

48% of Juul Labs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Juul Labs 3.8 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Juul Labs?

Director (26) , Territory Sales Manager (22) , Territory Manager (21) , Manager (19) , Senior Manager (15) , Project Manager (13) , Business Development Manager (10) , Executive Assistant (9) , Engineer (8) , Analyst (7) , Division Manager (7) , Operations Manager (7) , Product Manager (6) , Key Account Manager (5) , Marketing (5)

What are the pros of working at Juul Labs according to real employee reviews?

"Great benefits and catered lunch + snacks" ((in 88 reviews)); "Great people to work with" ((in 53 reviews)); "Pay is good." ((in 46 reviews)); "Good company, salary and work/human environment" ((in 25 reviews)); "best team ever great mision with a clear purpose" ((in 23 reviews))

What are the cons of working at Juul Labs according to real employee reviews?

"Constant reorgs and layoffs of top contributing talent, rather than critically evaluating leadership." ((in 27 reviews)); "Poor leadership, full of sycophants" ((in 24 reviews)); "2. Communication is AWFUL in this organization" ((in 12 reviews)); "Teams are spread out due to the sheer pace of growth, but it's a concern that's shared and being addressed by upper management." ((in 9 reviews)); "Long hours and chaotic at times." ((in 9 reviews))

What are employees saying about Juul Labs layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Juul Labs layoffs and their outlook for job security at Juul Labs in 2026.

What are the top reviewed Juul Labs locations?

San Francisco , Mountain View , Austin , Dallas , New York , Washington , San Jose , Seattle , Boston , Chicago , Texas City , San Diego , South San Francisco , Portland , Orlando , Salt Lake City , Springfield , Virginia Beach , Saint Louis , Jamaica , Phoenix , Poland , Louisville , Durham , Plano , Houston , Nashville , Cincinnati , Columbus , Irvine

Juul Labs reviews

3.5

48% would recommend to a friend

(629 total reviews)

K.C. Crosthwaite

61% approve of CEO

31% positive business outlook

Ratings by category

4.2

Compensation and benefits

3.8

Diversity & inclusion

3.8

Work/Life balance

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

Juul Labs has an employee rating of 3.5 out of 5 stars, based on 629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Juul Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

629 reviews

5.0

Jun 15, 2018

Great Working at JUUL!

Senior recruiter

Recommend

CEO approval

Business Outlook

Pros

Fun atmosphere in cool SF location. The leadership is solid and growth oriented company that's hitting it out of the park!

Cons

Bit of a commute but worth it.

5.0

Jun 15, 2018

Growing super fast!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is growing super fast and you really feel like the work you do makes an impact. The company has a strong mission that I believe in, I feel like the work I'm doing is meaningful, and the people here are all amazing. In comparison to the rest of the Bay Area, JUUL has solid benefits and competitive pay is great too!

Cons

The office is located in the Dogpatch, which might be an inconvenient commute for some people. The company does offer solid commuter benefits and there is a parking lot nearby.

1.0

Dec 9, 2017

I Stopped Fooling Myself

Engineer

Recommend

CEO approval

Business Outlook

Pros

Pay is decent. Office is so, so - run down warehouse in the Mission with plans to move to the Dogpatch. I joined the company thinking we were doing something good by giving people an alternative to smoking the old-fashioned way. They hook you by saying their mission is to ONLY convert existing smokers and not market to people who have never smoked/vaped before. It's a lie. All the conversations around the office revolve around how they can get more and more NEW users to take up vaping. "How can we make our product more appealing to the female demographic?" "How can we build on the cool-factor for a younger demographic?" Maybe I was naive in thinking that we are doing something good - don't fool yourself, JUUL is the new Philip Morris. Business model is built on getting new people to get addicted to an unhealthy habit.

Cons

Long days. Take a lot of work home.

Juul Labs Response

8y

We’re sorry and surprised to hear that our company has been viewed this way by an employee, particularly as our mission could not be more different from this statement. JUUL Labs’ mission is to eliminate combustible cigarettes. We were founded to serve existing adult smokers, and do not want to initiate anyone in the use of nicotine products. JUUL Labs’ has many ongoing initiatives to ensure that our products are represented responsibly by the our company, management and employees. We want all of our employees to be invested in these efforts. We communicate our mission and values regularly to our employees. We will continue to work hard to ensure everyone who works at JUUL understands our company’s priorities and encourage everyone to question and propose ideas that can help us achieve our goals. The 1 billion smokers worldwide deserve a true alternative to combustible cigarettes, and we remain focused on our mission to serve them.

Viewing 622 - 624 of 629 Reviews

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Jobs at Juul Labs

Key Account Manager

Hawaiian Ocean View, HI

Technical Product Manager

Territory Sales Specialist, Virginia

Territory Sales Specialist, Virginia

Territory Manager. Louisville, KY

Juul Labs

Juul Labs reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Working at JUUL!

Growing super fast!

I Stopped Fooling Myself

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