Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

222 reviews
5.0
Mar 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Hotel location is ideal outside of the Biltmore Estate. Frequent repeat guests that appreciate great/intuitive service. Hotel staff (Grand Performers) is great at working as a team. Our General Manager is easily accessible, does not micro-manage, and frequently acknowledges a job well done. Overall staff is just fun to work with on a daily basis.

Cons

Hotel runs high occupancy year-round so it can be stressful at times to be successful in delivering a high-level of service with every guest. Parking/traffic can be challenging on a daily basis.

avatar
Kessler Collection Response
8y
Thank you for this great review! We appreciate your comments and are happy that you have been a Grand Performer for more than 3 years!
5.0
Mar 9, 2018

Enjoy going to work each day!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Excellent training opportunities. Personal and Career Growth opportunities Just a fantastic work environment everyday!!!

Cons

I try to always focus on the positive

5.0
Mar 9, 2018

Inspiring and Innovatiove

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you like to Inspire the guest experience and make memories this is the company to work with. It is not conventional and you must be the best of the best to be considered. My favorite thing about this company is the teamwork and family atmosphere.

Cons

Nothing that comes to mind

Viewing 124 - 126 of 222 Reviews

Glassdoor has 226 Kessler Collection reviews submitted anonymously by Kessler Collection employees. Read employee reviews and ratings on Glassdoor to decide if Kessler Collection is right for you.