Known reviews

3.1

47% would recommend to a friend

(114 total reviews)

Kern Schireson

48% approve of CEO

26% positive business outlook

Known has an employee rating of 3.1 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Known employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

114 reviews
2.0
Jul 12, 2023

Money or happiness?

Recommend
CEO approval
Business Outlook

Pros

-Certain teams produce great work -Salary is 20%+ industry average for current role -Flexible working conditions (no forced RTO) -Great office & Office patio -Opportunity to learn if you can talk to the correct people -Unlimited PTO -If you're an expert in your field you will excel quickly

Cons

-Reaching for big name clients that we cannot support with current staffing/enterprise tools -Decision makers bend over backwards to retain large spend clients -“Afraid” to stand out ground on strategic topics with clients -Staff is largely overwhelmed with nonsense tasks that do not build a better product -Doesn’t do well at basic reporting tasks, but promotes advanced analytics -Too much upper management with little upward mobility potential -No junior staffing to build a culture and pass down expertise -Forecasting from leadership is WAY off, and hard to trust any estimates -High stress, low morale -Will work more than a 40hr work week -If you are not confident in your abilities, you will struggle

2.0
Jan 30, 2024
Recommend
CEO approval
Business Outlook

Pros

There really is opportunity to learn and grow at Known - understood that some reviews suggest it's difficult to get that time investment with leadership, but if you are able to break through that, there are plenty of smart, capable leaders (managers, directors, VPs and some partners) that can help you develop or enhance your skills, and give you face time with clients. As such, Known is a decent platform/jump-off for your next job, where you will almost surely make more money and have better WLB. I'll also say that company used to have a great culture which made many of the cons below more bearable, but unclear how much of that is recoverable post-pandemic and merger.

Cons

There's not much of a talent retention strategy - they view, pay and treat most employees as fungible with any potential new hire out there. They've been hemorrhaging long-term employees and clients in close succession in recent years, so they were clearly wrong in that assumption. Leadership over-invests in cost centers like HR and underpays its revenue generators as a result. The fake 5-star reviews are a good example of how they weaponize HR - they'd rather flood the zone with BS than make actual change. This is a leadership that will promise you light at the end of the tunnel, but when you finally get there, it's just more tunnel. Many employees struggled with this never-ending cycle of 'fool me once, shame on me, fool me twice...thrice' etc etc before eventually leaving in frustrated exasperation. This is the type of company that only gives you the raise you've been asking for right after you put in your resignation.

1.0
Sep 8, 2023

YOU ARE DISPOSABLE and you are not valued!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people that have been beat up, demoralized and abused who feel stuck in a system that doesn't care about them and is working it's best to work them to death.

Cons

Just so you know, one of the reviews is correct, after a months of hard work, they’ll HAVE YOU LOWER YOUR RATE! They will try their best to get away with paying you less and if you don’t comply they’ll fire you. As another reviewer stated, don’t trust the 5-star reviews they are completely fake and outright lies, manufactured to buffer the honest, truthful review about how miserable this place is. They can’t retain creative talent i.e. designers, art directors, strategists, writers or any good talent, because they are ALL DISPOSABLE, misused and abused and at the whim of any and all irrational random decisions by the multiple, unnecessary and redundant layers of leadership and executives that are all at each-others throats. They will traumatize you, grind you down, not care about health obligations, you are at their beck and call and they will belittle you and micromanage you. There are those that might look like they care, smile, say pleasant things but don’t be fooled, it’s all fake. I have over a 20 year career with some really large awards and companies under my belt and this place did not care one iota about my talent or what I brought, my hard work, late nights, or even positivity I brought to try and uplift the demoralized talent. They still got rid of me for the most ridiculous reason and on top of that it’s not surprising I didn’t fit their boys club of CIS males of non-color. DO NO WORK HERE, stay away!

Viewing 4 - 6 of 114 Reviews

Glassdoor has 125 Known reviews submitted anonymously by Known employees. Read employee reviews and ratings on Glassdoor to decide if Known is right for you.