Known reviews

3.1

47% would recommend to a friend

(114 total reviews)

Kern Schireson

48% approve of CEO

26% positive business outlook

Known has an employee rating of 3.1 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Known employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

114 reviews
2.0
Jul 13, 2023

Rampant Workaholism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, good people Big name clients Fast paced, lots of opportunities

Cons

I’ve never seen such rampant workaholism in my life. People here have little to no sense of boundaries, and the ones who are rewarded seem to sacrifice their lives for their jobs. Known has a wonderful mission and aspiration, but unfortunately it ends up just being that - aspirational. Not sure if they really represent “a better way” of doing things in the agency world. Despite the company boasting integration, projects are often STILL very siloed between departments. I get the sense that everyone has been stretched thin and burned out for the past year at least. We’ve grinded long hours, we’ve watched our friends get laid off in seemingly nonstop waves, and - here’s the cherry on top - no one has gotten a bonus this year. If it wasn’t for the people, many of us would have left a long time ago.

1.0
Jul 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The artists at the company were incredibly hardworking and talented, showing remarkable perseverance despite the challenges they faced. Among them, there were genuinely kind-hearted individuals who remained deeply dedicated to their work, striving to stay afloat in a challenging environment determined to drag them down.

Cons

KNOWN claims to be an innovative and client-focused advertising agency, but a closer look reveals significant issues affecting creatives. One major problem is wasted time and effort on projects beyond the original scope, fueled by unrealistic expectations that create chaos and pressure among the team. The company's toxic culture undervalues hard work, prioritizing tight deadlines and immediate results over artists' well-being. The convoluted chain of command and multiple layers of executive creatives lead to chaotic decision-making. The impulsive actions of management further disrupts project workflow, fostering an atmosphere with stressed and unhappy teams. Talented individuals face exploitation due to excessive executive interference, stifling creativity and causing delays and cost overruns. One incident involving a dedicated artist investing an entire weekend on a project, only to be dismissed based on a subjective creative decision, highlights the lack of appreciation and fair treatment by management. Moreover, the company's approach to compensating employees raises concerns, with artists asked to lower their rates after the company had previously agreed upon those rates. Lastly, the executive leadership, which often interferes and hinders genuine creative innovation, lacks diversity and equality. It's evident that a specific type of person climbs the ladder, leaving individuals of color or diverse backgrounds relegated to lower junior roles.

1.0
May 2, 2024
Recommend
CEO approval
Business Outlook

Pros

After working at this agency for over 2 years, the only pros are they have agile research methods & big name clients

Cons

1. Constant layoffs due to over-projection of financial performance. CEO priorities are to hire more C-suite and short-change everyone else- as a result many leaders (VP/Partners) and junior employees (including myself) quit and went to another agency 2. They do NOT let you take unlimited PTO because they overload the work 3. Expected to work late nights, weekends past midnight, everything is an emergency, and don't even think about pushing back- you'll get fired 4. Toxic upper management- lie about promotions and bonuses- never receive them due to poor financial planning, but C-Suite hires other Executive 'Yes Men' 5. Upper management takes huge amounts of PTO and squeezes junior employees dry in the process- they do not care about you 6. Cutthroat culture- I was forced to put together documents to fire other employees even when I did not want to. I saw so many people get fired (20+) in my time at this company. Don't walk... RUN away from Known.

Viewing 10 - 12 of 114 Reviews

Glassdoor has 125 Known reviews submitted anonymously by Known employees. Read employee reviews and ratings on Glassdoor to decide if Known is right for you.