Known reviews

3.1

47% would recommend to a friend

(114 total reviews)

Kern Schireson

48% approve of CEO

26% positive business outlook

Known has an employee rating of 3.1 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Known employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

114 reviews
2.0
Oct 6, 2024
Recommend
CEO approval
Business Outlook

Pros

- Engaging projects - The team is composed of talented and kind individuals, though the constant threat of layoffs has understandably created a tense atmosphere. - Remote work was permitted for a period of time. - Leadership maintained an outward appearance of respect, yet consistently misled employees, promising "no more layoffs" while initiating six rounds of layoffs since the beginning of the year. - The middle management team was exceptional but has since been entirely dismissed.

Cons

I once witnessed a senior leader praise an artist for their work, only to lay them off the following day. Employees were mandated to return to a large, mostly empty office, only for the company to lay off the remaining staff there over the course of several months. Layoffs have been executed with little regard for timing, including just days before holidays, such as three days before Christmas. To emphasize: employees were laid off right before the holiday season. Perhaps most concerning, the company is continuously seeking ways to cut costs, including outsourcing work to international artists rather than retaining current staff. In addition, they were found to have paid for fake positive reviews online.

1.0
Aug 28, 2024

Unfortunate and rapid decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At the employee level, there are some great people here - kind and smart. Their reputation should exist independently of this company at large. & At one point a few years ago, things weren't so bad, but there has been a rapid decline.

Cons

The leadership team lives on a different planet. Incredible spending while employees go without proper raises (even with promotions), COL or merit increases, or bonuses. We're talking a villa in Cannes with a Michelin star chef for leadership, while benefits and salaries are cut for everyone else. Toxic leaders only want "yes men" around them. Cultural decline. Fiscal negligence. Failed (or half-hearted, perhaps) attempts at DEI. Is there even an HR department? Lots of people overworked and underpaid, taking on more and more as people are laid off and/or jump ship. Clandestine layoffs every few weeks/months. Truly a bizarre place.

1.0
Jul 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Barista; Fancy Coffee in the office (see con re: this below) Office in NYC is in an easy to travel to location for most train lines. Located at Bryant Park. If you can travel to Times Square, Bryant Park, or Grand Central- the commute is not bad.

Cons

No Boundaries from Leadership: (iykyk) - Calls received late at night and on weekends. It is mandatory to have your cell on your email signature. - Multiple missed calls without voicemails after working hours. If it's so important - you should leave one, right? - Creative teams pushed to work late and check emails while on PTO. I have documented times of senior leadership reminding folks that they should check their email while on PTO (one time when someone was getting married). Lack of Appreciation & Mentorship: - My promotion was only followed after one of many rounds of layoffs in which main mentors and managers were laid off. - Many upper and middle management left in Q2 2024, some without other roles lined up. They had to leave for their mental health. Mis-scoped Work & Toxic Work Culture: - Accounts never properly scoped for what Account Management and VPs continually promise to clients in silo’d one to ones. - Constant fear for job security due to toxic culture supported by HR, senior leadership, and account management. For example, I was promoted coming out of a layoff round where my main mentors had been laid off. Less than an hour after this very traumatic moment occurred, a deeply empowered college came to be warning me that if someone wasn't working out, they would be removed (like the folks who had just been laid off). It was made clear to me that this employee had power and was using it for evil. -Teams working 12-hour days with unreasonable timelines. Often being asked to work at 3am with VPs. - Account management and media overstepping creative leads, going directly to junior designers after hours. Incidents documented, but HR chose to do nothing. Lack of Recognition for Hard Workers: - Several workers overworked, beaten down, and overlooked for promotions. Lack of Financial Transparency: - Pressured to maintain incredibly high margins, out of line with industry standards, while delivering more than the resources can handle. - Poor financial management, including paying for a barista and extravagant drinks while laying off employees. - Spending up to $6k on client dinners on the same day as layoffs. Alcohol-forward office culture with senior leadership drinking expensive spirits during the day. I have seen the CEO make a martini at 3pm more than once. - Forcing people to return to the office just to sit on Zoom calls, while spending heavily on real estate just to house the bodies that could be home.

Viewing 25 - 27 of 114 Reviews

Glassdoor has 125 Known reviews submitted anonymously by Known employees. Read employee reviews and ratings on Glassdoor to decide if Known is right for you.