Legacy Restoration reviews

2.8

39% would recommend to a friend

(106 total reviews)
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Cameron Baynard

Not enough data to show CEO approval

33% positive business outlook

Legacy Restoration has an employee rating of 2.8 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Legacy Restoration employee rating is 23% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

106 reviews
1.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent Salary and Management was decent and reasonable before entire company changed.

Cons

Changed entire job for the team without any notice. Some people quit immediately and goals were doubled with no support. Made it an impossible to succeed.

1.0
May 25, 2023

Lack of Integrity

Recommend
CEO approval
Business Outlook

Pros

Had some field supervisors that were really good at supporting the sales associates out in the field , using there experience to help the customers along with the reps help support claims.

Cons

The lack of transparency as an organization to their employees and customers. The mission statement does not match the reality of how this company drives business and in actuality treats there customers. It’s high impact sales, the preaching of family , integrity, and other like values are little to none and performance numbers are the total score card for this organization. Lack of training and leadership plays a factor in the inability to retain employees for long periods of time , causing turnover more frequently than any organization that I have ever seen. Finally, there was the lack of integrity to those they were trying to gain business from , stretching the truth on claims or advising homeowners of damage that truly didn’t exist.

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Legacy Restoration Response
3y
Legacy Restoration has a long roster of employees who have shared their talents with us for multiple years; many have chosen to advance their careers with us as Legacy continues to grow. Actualizing our company constitution is important to us, as our 2022 BBB Torch Award for Ethics reflects. However, if team members feel those values are not being adhered to, they are encouraged to bring this to leadership's attention. Delivering on our promises to customers and employees is at the forefront of all we do; this includes upholding ethical business practices, providing industry-leading training and focusing on individual employees' professional and personal growth. Our industry is highly regulated and Legacy has standard operating procedures and training in place to ensure those strict guidelines are met while also ensuring we provide customers with options to maintain the integrity of their home.
1.0
Jan 18, 2022

Run away from this opportunity

Recommend
CEO approval
Business Outlook

Pros

Good income potential, good starting base salary

Cons

Have to work every evening plus Saturdays. The ownership flat-out lies to your face but pretend to be very ethical people.. the company pretends to be ethical but does not even stand by its own values or mission statement

Viewing 4 - 6 of 106 Reviews

Glassdoor has 106 Legacy Restoration reviews submitted anonymously by Legacy Restoration employees. Read employee reviews and ratings on Glassdoor to decide if Legacy Restoration is right for you.