Think twice before accepting Sales Director role
Pros
Residents and their families. Good hiring of caregivers. Structure and process to follow for compliance.
Cons
Sales Directors don’t actually direct anything. They are micromanaged completely, with zero support staff. You will be the only one responsible for driving multimillion dollar revenue for the facility, while also having to handle support staff duties like move-in coordinator, business development, and community relations rep hats. You will be held to standards for a sales director in quantifiable metrics of sales activities without any acknowledgment that you will also be community relations rep and the single point of contact for new move-ins. New move-ins families need you to hold their hand through the process and you will chase medical records, ID cards, insurance cards, POA documents and all supplemental paperwork. You will have zero help with this while being held to metrics that are humanly impossible to meet with time constraints in a given week.