Lose It! reviews

4.2

81% would recommend to a friend

(26 total reviews)
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Patrick Wetherille

100% approve of CEO

77% positive business outlook

Lose It! has an employee rating of 4.2 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lose It! employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

26 reviews
5.0
Oct 20, 2020

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My overall experience at Lose It! has been very positive. I feel like the work is engaging and meaningful, and I love knowing that the product I work on helps people live healthier lives. My coworkers are friendly, helpful, talented people who really make it a great place to work. The company also has exceptional benefits. The two that stand out to me are 100% health insurance coverage and the annual company trip to Europe (unfortunately postponed this year, but hoping we’ll travel in 2021!) I also really like the work/life balance the company promotes. I never feel like I need to put in a certain amount of ‘face time’ but rather I can get the work done on my own time. It’s never a problem if I need to take some personal time in the middle of the day as long as I’m on top of things.

Cons

I’ve noticed some issues with communicaiton as the company has grown. Working remote this year has probably made it worse but I think it’s one area the company can improve. I also think it’s the kind of place where you really need to figure out things on your own. People are very willing to help when you ask them, but there’s not as much hands on guidance as I’ve experienced elsewhere. Not really a con, but something I think candidates should know before they apply.

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Lose It! Response
5y
We are glad you are enjoying the benefits we have to offer and are using them as intended to optimize your life and work experience. We don’t need to work a 9 to 5 schedule to support our mission but we do need to work together to support our members. They don’t punch a clock and neither do we in our efforts to support each other. This means some weeks are lighter and some weeks are heavier. Regardless, we trust our employees will deliver. As a small start-up that has scaled in size, communication continues to be an area of improvement for us, especially in a year where we are all working remotely. We do have new online tools and systems that have helped us in this space in addition to our existing channels (direct communication to managers, CEO, and President, regular team meetings, etc.). But, we know we have more work to do in improving general communication, adjusting to individual communication styles and continuing to find ways to stay connected while we are apart. In regards to health insurance, our goal was to add an additional offering for employees (generated from an employee request), and we have no plans to change or reduce any benefits in the near future.
5.0
Oct 9, 2020
Recommend
CEO approval
Business Outlook

Pros

1. Entrepreneurial. Despite growth and success, Lose It! has maintained internally an entrepreneurial feel in terms how it makes decisions, moves quickly, and addresses market challenges. 2. Benefits. Lose It!'s employee benefits package is legit off-the-charts amazing, I've never experienced anything like it at any other company. Top of the line health and medical, flexible vacation policy, and a yearly retreat to an international city are among the many benefits I appreciate most. 3. Empowerment. Employees are regularly included in the company planning process, the CEO and President give weekly updates on the company, and I truly feel I have a voice and input on the work that is to be done and how to go about doing it. 4. Caring "Family" atmosphere. Hard to maintain when a company keeps growing, but there remains still a general feeling of being part of a "Lose It!" family. A feeling that folks care about you, and that the company takes care of you in ways large and small. This has been part of the culture from the original founders and is carried through today with the current CEO and President. 5. Smart, Talented Employees. Hiring good talent can be difficult, and not everyone winds up being a good fit, but by and large Lose It!'s team is composed of very smart and talented people, who I am proud to work with.

Cons

Really one of the few downsides I can think of at Lose It! is in the area of engineering capacity. We have so many great opportunities and great ideas, it becomes a challenge to find the engineering capacity to work on them (which is why we are aggressively hiring!).

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Lose It! Response
5y
We feel lucky that we can provide benefits to support our employees and their families. This has been the heart and soul of the company and we continue to work to retain this important element of our character as we scale and grow. Thanks for taking the time to give us this feedback. We don’t do this work for the kind words, but it’s a nice reminder we are spending our time on what’s most important to our employees. We do take our time in evaluating potential candidates because for us it’s not just about filling roles, it’s about ensuring that we have a talented group of people with diverse experience and ideas to help lead us forward. There are open opportunities at Lose It! and we look forward to welcoming more engineers to join our team. Come learn more about us and what we have to offer by visiting our jobs page: www.loseit.com/jobs
5.0
Oct 5, 2020

Good People Making Good Progress

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are working towards a more diverse, equitable and inclusive workplace, even if it took a bit to realize how important that is for employee engagement, happiness and success of the company. This group is willing to learn and educating it's executive team along with all other employees.. This group does care and are putting programs in place to support employees. Amazing benefits package - unmatched, really. It's hard to leave a company that takes such good care of their employees. Takes the company + family members on international retreats (previously to Paris and Barcelona). It allowed me to travel abroad and enjoy a month in those locations. It was a really incredible way to get to bond with the whole team.

Cons

They need to tighten up their hiring process. In the recent past, a few toxic people were hired who could've been weeded out had the right process and group of people been involved in hiring. Those toxic people then made it their mission to bad mouth the company when truly they were just not good fits for their positions or the team. Those toxic employees are no longer at the company. Manager training across the board-not just in the DEI space - employees are slipping through the cracks because managers are not able to empower their employees to do their best.

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Lose It! Response
5y
Thank you for recognizing our progress and for the words of support! Employee engagement is a priority for us and after deploying our second employee survey this year, we are learning more about where we are making progress and where we have more work to do in this space. Relationships are important to us and negativity within the teams isn’t aligned with who we are and who we want to be. As we grow in size, we continue to build on our foundation to ensure we have the right tools, shared values, the best candidates to choose from and great managers in place to lead our teams forward. Focus in 2021 will be on our recruitment processes to ensure we are putting our best foot forward when identifying and recruiting new talent. Thank you for your time at Lose It! Please stay in touch!
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Glassdoor has 28 Lose It! reviews submitted anonymously by Lose It! employees. Read employee reviews and ratings on Glassdoor to decide if Lose It! is right for you.