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Lose It!

Part of Everyday Health Group

Engaged Employer

Lose It! reviews

4.2

81% would recommend to a friend

(26 total reviews)
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Patrick Wetherille

100% approve of CEO

77% positive business outlook

Ratings by category

4.7

Work/Life balance

4.7

Compensation and benefits

4.2

Diversity & inclusion

4.1

Senior management

4.0

Career opportunities

3.9

Culture & values

Lose It! has an employee rating of 4.2 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lose It! employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

26 reviews
5.0
Jul 1, 2020

I'm proud to work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Smart colleagues who are invested in getting smarter/better - Unbelievable benefits and vacation time - Good work/life balance - A real impact on our users; knowledge that my work makes life better for other people - A leadership team that is open to growing and aware that they don't always know best; admits when they make a wrong call, explain their reasoning for the call, and how they'll be better in the future - I perceive that the culture has been shifting away from "work hard, play hard;" I think this is appropriate

Cons

A lot of our challenges stem from being a company that's transitioned from ~12 very tight-knit colleagues into a larger company. We've been working to grow up, keeping the good parts of those early years and counter-acting the negative things that may slip in and impact our current operations. - When we were a smaller company, I think the average employee worked harder than they do now - We need to continue to get better at onboarding new employees to make them feel more integrated more quickly - We need to remove any "clique culture" and make sure we're aware of and working to address our faults - I find it frustrating when I'm working hard and others with less work to do gather in our social area for a drink mid-afternoon

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Lose It! Response
5y
We’re proud to work at Lose It! too, we’re glad you feel the same. Thank you for your trust as we continue to learn, ask questions and listen to our employees. Our goal is to be transparent in our work, and although everyone may not agree on an answer, at least they will know how we got to it and understand what decisions were made to get there. As a start-up, we definitely had a different pace and energy to the way we work today. Having said that, we don’t ever want to lose sight of what got us here - scrappy, resourceful employees who roll up their sleeves to get things done. “That’s not my job” are words we just don’t like to hear. We expect everyone to contribute to our success. We are learning every day and aware of the dynamic that can form between employees who have been here from the beginning and employees who have recently joined. This is not through any interest in creating a clique or excluding others but the connection and friendship between co-workers that gets made by spending a lot of time together. We have grown fast in the last several years and know that inclusion is more important than ever in our work. This includes thoughtful onboarding to ensure all employees feel welcome and a valuable part of the team, whether they started in year one or year ten. We will be even more vigilant in our efforts this year as we are also navigating the dynamic of working remotely to ensure we are actively including each other in ways that would be a lot easier if we were in the same office together.
1.0
Jun 28, 2020

I'm glad the ugly truth is coming forward...

Anonymous
Recommend
CEO approval
Business Outlook

Pros

-Very good health benefits (which holds many people captive after they've stopped caring about their jobs or been discriminated against) -International Travel Opportunities (I wish this was a total pro, but in practice it is more like corporate-sponsored peer pressure to party in a foreign city, which has led to dangerous incidents) - Gym membership and flexibility to take workout time during the day - Unlimited time off (AKA no one else has any obligation to come in and do their part) - Office location is great (If you can get any work done while others are partying/daydrinking in common space)

Cons

-If you're not socially active in the Lose It! community, which is mostly focused on drinking and partying, you are less respected in the workplace. The team's preferred social scene involves spending a lot of money, which creates a clear have and have-not divide. -The "boys club" from other peoples reviews sits back and calls all the shots, but does very little work. They start happy hour at 3, take liberal time off, or just don't show up to work, while others feel immense pressure to meet goals without any support. -I have actually been in meetings where the now-CEO has been openly swiping on dating apps instead of paying attention. I have also witnessed senior employees sleeping at their desks. - There is no HR, so none of these cons even matter to management. They also do not really have an active board, so 3rd party input is nonexistent. - No HR also means that slurs, racial jokes, and stereoptyping is rampant. Good luck getting anything done if you are female, let alone not white or straight. Unless you're sleeping with one of the white, straight, men, of course.

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Lose It! Response
6y
At Lose It! we like to get together to celebrate the work we’ve accomplished and better get to know each other. The intent of this is to include all team members and we didn’t realize this norm might add financial or social pressure for employees when it extends beyond the office hours. Thank you for the feedback; we will take it into advisement as we look forward to getting back to the office. Your subsequent comments are of particular concern; we have a dedicated HR resource that can be reached at HR@loseit.com and would appreciate you reaching out to provide more context so we can address this properly.
2.0
Jun 16, 2020

Tough place to be heard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits travel ops profit sharing smart people good product wonderful customers

Cons

Lose It! attracts good people who want to do good for others. Unfortunately, it doesn't bring out the best in them. - It is a very politicized environment where titles go to friends and those who tout their accomplishments and complaints the loudest. Those close to management are promoted. - Very little psychological safety or freedom to voice concerns - Extreme aversion to talking about anything controversial, including active racist, sexist, homophobic, and political discourse that went unchecked. Not just a few times, but every week. - The marketing team is treated more like an in-house agency than a creative marketing team. - The brand has weakened. Any statements you see are the result of a bandwagon, not a change of heart. - The company tells a narrative about why employees leave that is not true. Ex: when someone leaves for HR/traumatic/bullying events or feeling excluded and ignored, they are painted as leaving for petty issues and a general non-culture fit. That couldn't be further from the truth. - When issues arise, information is moved around and people are shifted around the company, but not the underlying issue remains - there is not psychological safety at this company. People weren't given the power to stand for me. So now I stand for them.

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Lose It! Response
6y
Thank you for your thoughtful review and for providing us with constructive feedback. We are sorry to hear that your departure from the company was not on good terms, as we’re very grateful for the 5+ years of service you've given to our company. Your advice for management to “own up, let go of your egos and do better” has been heard. As we look in the mirror, we recognize we have room for growth. Hearing this direct feedback has been eye-opening and we are pulling these themes into our conversations daily as we work on making sustainable changes to ensure all of our employees feel included, safe, and have equal access and opportunity. We have taken steps towards this goal including: conducting a review of our current policies and procedures, creating a Diversity and Inclusion team, encouraging feedback including rolling out of a new tool where employees can provide feedback anonymously, enhanced human resource services, building partnerships with our local community and investing in an updated training curriculum for all of our employees focused on inclusion. Our employees are the backbone of our company and creating a safe place where we can all thrive is a top priority. We know we may make mistakes along the way but we are trying, listening, and learning. We are committed to this work and know that beyond words, our successes will be seen in our actions.
Viewing 13 - 15 of 26 Reviews
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ReviewsLose It! reviews

Glassdoor has 28 Lose It! reviews submitted anonymously by Lose It! employees. Read employee reviews and ratings on Glassdoor to decide if Lose It! is right for you.