Is Lytx a good company to work for as a Client Success Operations Program Manager?

Client Success Operations Program Manager professionals working at Lytx have rated their employer with 3.9 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of Lytx employees being 3.7 out of 5 stars. Search open Client Success Operations Program Manager Jobs at Lytx now and start preparing for your job interview by browsing frequently asked Client Success Operations Program Manager interview questions at Lytx .

Does Lytx pay Client Success Operations Program Manager employees well?

Client Success Operations Program Manager professionals rate their compensation and benefits at Lytx with 3.3 out of 5 stars based on 15 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Client Success Operations Program Manager salaries at Lytx.

What are the top reviewed jobs at Lytx?

Software Engineer (27) , Sales Development Representative (SDR) (19) , Account Executive (18) , Senior Software Engineer (11) , Client Success Manager (9) , Software Engineer II (9) , Sales (8) , Sales Development Representative (8) , Marketing (6) , Project Manager (6) , Client Success Manager II (4) , Senior Manager (4) , Client Account Manager (3) , Customer Success Manager (CSM) (3) , Director (3)

What are the pros of working at Lytx according to real employee reviews?

"Great Culture and the company provides you tools to help you become successful" ((in 62 reviews)); "Great people and super smart" ((in 52 reviews)); "Work life balance is good" ((in 32 reviews)); "Good benefits including health insurance and up" ((in 29 reviews)); "Great team to work with and very supportive." ((in 25 reviews))

What are the cons of working at Lytx according to real employee reviews?

"Poor management and lack of customer focus" ((in 22 reviews)); "It’s clear that performance had little to do with it—favoritism and poor leadership ran the show." ((in 14 reviews)); "Development managers and product leadership is a mess." ((in 9 reviews)); "Backbiting leadership team that is more concerned with protecting there jobs than doing the right thing." ((in 7 reviews)); "Product: We’ve been so far behind on our product for years that it took a few layoffs to notice." ((in 7 reviews))

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Lytx

Lytx Client Success Operations Program Manager reviews

3.9

37% would recommend to a friend

(15 total reviews)

Chris Cabrera

Not enough data to show CEO approval

37% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Diversity & inclusion

3.3

Compensation and benefits

3.1

Culture & values

2.8

Senior management

2.8

Career opportunities

Client Success Operations Program Manager employees have rated Lytx with 3.9 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Success Operations Program Manager professionals have a good working experience there. Lytx is rated in line with the average (within 1 standard deviation) by Client Success Operations Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

3.0

Oct 11, 2023

It’s fine

Client success manager

Recommend

CEO approval

Business Outlook

Pros

Fairly good benefits, remote work, flexibility

Cons

Poor pay, leadership out of touch, high turnover

Lytx Response

Thanks for your review. We're happy to hear that you enjoy the flexibility of working remote, it's one of the many benefits included in our total compensation package. We also do a compensation study each year to ensure our salaries remain competitive for our respective industry.

3.0

Mar 9, 2023

Changed alot

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

cool product helps save lives

Cons

CSM department has changes to micromanaging

Lytx Response

Thanks for your honest feedback. We’re happy to hear that you enjoyed being part of our mission to innovate cool products to help make our roadways safer, however, we are surprised and disappointed you felt the department was micromanaged. At Lytx, we want everyone to thrive, that’s why, we value cultivating a culture of trust and empowerment where everyone can be their best selves and do their best work.

4.0

Nov 28, 2022

Client Success

Client success

Recommend

CEO approval

Business Outlook

Pros

Dedicated to the driver safety program

Cons

Limited resources to resolve many program issues

Lytx Response

Thanks for the review and acknowledging that we are dedicated to our mission of helping to make our roadways safer. We strive to create a culture where all of our employees thrive and have ample resources to do successfully their jobs so we were surprised and disappointed to hear about your experience.

Viewing 7 - 9 of 15 Reviews

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Lytx Client Success Operations Program Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It’s fine

Changed alot

Client Success

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