Lytx Client Success Operations Program Manager reviews

3.9

37% would recommend to a friend

(15 total reviews)
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Chris Cabrera

Not enough data to show CEO approval

37% positive business outlook

Client Success Operations Program Manager employees have rated Lytx with 3.9 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Success Operations Program Manager professionals have a good working experience there. Lytx is rated in line with the average (within 1 standard deviation) by Client Success Operations Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

15 reviews
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great people, great culture when I first started.

Cons

Lost sight of where they wanted to focus, product was no longer competitive and they did nothing to improve, lack of ownership and accountability, management played favorites, really low pay, then all the layoffs came.

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Lytx Response
1d
Thank you for sharing your thoughts. We agree, Lytx has a really great team and culture. We appreciate the feedback and recognize that, like many companies, we've gone through a significant period of change. Over the past year, we've been focused on strengthening our strategy, driving innovation, and continuing to build a culture grounded in accountability, transparency and collaboration. The decision to downsize teams in deprioritized areas, even as we continue to actively invest and grow in others, was a difficult one. Once we determined it was necessary to realign our internal resources, we were transparent with employees about the decision. We transitioned as many people as possible into other positions within the company and provided a support package, extended medical coverage, and career transition support to those who were impacted, regardless of tenure.
5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyable job, good leadership team

Cons

Hard to keep up with pace of change

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Lytx Response
2mo
Thanks for the five star review! It's great to hear you’re enjoying your role as a Customer Success Manager, and feel supported by the leadership team. We understand change can feel challenging at times, but we are focused on ensuring our teams have the support they need as the business evolves.
3.0
Mar 5, 2026

Average

Recommend
CEO approval
Business Outlook

Pros

Average Salary and benefits. Good Campus

Cons

Terrible management Company lost leadership Not lots of career growth opportunities

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Lytx Response
4mo
Thank you for leaving us a review. We're happy to hear that you value our overall total compensation package and all the amenities HQ offers. We're surprised at your sentiment there are not opportunities for career growth - we promoted 69 people in Q1. For specific concerns, we encourage you to reach out to your Human Resources Business Partner.
Viewing 1 - 3 of 15 Reviews

Glassdoor has 480 Lytx reviews submitted anonymously by Lytx employees. Read employee reviews and ratings on Glassdoor to decide if Lytx is right for you.