Map Communications reviews

3.0

52% would recommend to a friend

(60 total reviews)

Vaibhav Dani

69% approve of CEO

54% positive business outlook

Reviews by job title

60 reviews

Reviews about "Compensation"

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4.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice salary for answering calls and taking messages from home.

Cons

Extremely picky QA standards when evaluating calls.

avatar
Map Communications Response
1y
Thank you for your commitment to our organization and our clients, we’re grateful that you took the time to leave us feedback. Each member of our staff is much more than just another employee, we are all owners and integral to our success. Our Operations leaders are highly engaged and dedicated to the success of our team members, while maintaining the utmost integrity in performance management to cultivate a Center of Service Excellence for our clients. Our high standards require our teams to provide legendary service, and it’s important that our leadership hold team members accountable to these standards. We look forward to a long relationship together. Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future.
3.0
Sep 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great schedule, no weekends, good pay

Cons

Micro management, unattainable goals, breaks are bad

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Map Communications Response
1y
Thank you for taking the time to share your thoughts with us. MAP has created an excellent opportunity for people who want to supplement their income by taking a high-paying part-time position that only requires 2-3hrs per day commitment, can be done from home, and fits into the early evening hours where many folks with primary jobs have found exceptional value. These short shifts are designed to provide people with an opportunity to have significant additional compensation with minimal commitment. This is a win-win for both our company and the employee. While most of MAPs employees have found a career path in our traditional Full Time and Part Time roles, these short-micro shifts are designed to support folks as supplementary income. We comply with all federal and state employment laws, including those governing rest and meal breaks. We also love to receive ideas and suggestions from our teams, and you make some good points above for us to review and consider. Thank you again for taking the time to share your thoughts, and your ideas! We look forward to the many years ahead.
5.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

I would like to respond to the author of Dishonest and Corrupt. I am a past Employee of MAP Communications and started out as a junior sales representative in 1994. Over the course of my 29 year tenure I retired as a Sr. Sales Executive and I was fortunate enough to be able to participate in the ESOP from the very beginning. The author here really does not have a full handle, if any, on how an ESOP works and I suspect was not employed at Map for very long. The MAP ESOP is far from a “farce” and I would like to lay out a few facts so people can understand the tremendous opportunities that an ESOP provides to employees. ESOP’s are 100% regulated by the US government and are audited with strict guidelines - and by design are a retirement plans Employees are given Employee Stock each year based on a few criteria; the performance of the company over the prior 12 months the employees tenure and the employees pay scale. Most important …. unlike a 401(k) plan, which MAP also offers, the employee never has to put a dime into the ESOP! I used to find that with new acquisitions not all of the new employees took the time to understand the ESOP, but let me tell you first-hand, that the ESOP is very real. I was able to retire from MAP at 54 years old after a fantastic career of 29 years, and the ESOP providing my family with generational wealth. I also have colleagues that have also retired from MAP (most early) over the past several years, and most with hundreds of thousands of dollars in payouts and even a few with millions. Better yet, payments are able to be rolled into an employee’s personal IRA account where the dollars sit (and hopefully grow) tax free, subject to tax only as dollars are withdrawn. I do hope this helps folks understand ESOP’s a bit better and from a perspective from a former ESOP participant.

Cons

Over my tenure at MAP I did not experience many Cons - I found that Management had open door policy to voice concerns and they were addressed fairly.

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