Mariner Finance reviews

3.7

69% would recommend to a friend

(682 total reviews)
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Joshua Johnson

88% approve of CEO

62% positive business outlook

Mariner Finance has an employee rating of 3.7 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mariner Finance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

682 reviews
3.0
Dec 14, 2016

Branch Manager

Recommend
CEO approval
Business Outlook

Pros

Awesome benefit package, home office support is excellent. The software package is the best I ever had in almost 30 years in the consumer finance industry.

Cons

If you are a well paid experienced manager that comes to Mariner thru a buyout get your resume ready. They will find any reason at all to fire you. In my instance they even refrained from putting their so called reasons in writing. They wear down their staff with needless reports and micromanage managers and Avps to exhaustion while they over pay Vps to be glorified cheerleaders. They needle every possible missed point on an application while at the same time blindly sending easy to cash checks to folks we didn't even know. They do not allow the manager any discretion for the apr and demand excessive insurance packages that destroy customer retention if not approaching a dangerous breach if the feds catch up to all of that. Ironically they claim on the surface to be overly concerned for federal compliance.

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Mariner Finance Response
9y
Thank you for your review. We appreciate the constructive feedback on your working environment. Mariner Finance works hard to foster a positive, inclusive, and customer-focused culture where employees are encouraged to achieve their potential. We’re sorry to hear that your experience did not measure up to our standards and want to assure you that your comments will be shared with our leadership team, so we can continue to learn and grow as a company. Your feedback is important to us and we would appreciate you reaching out to us at contactus@marinerfinance.com with any additional information you have to share that may help us promptly identify and address any instances of inconsistent or non-compliant behavior.
1.0
Aug 25, 2016

mariner sucks

Recommend
CEO approval
Business Outlook

Pros

this is the most poorly managed retail lending company out there.

Cons

Mariner Finance is a joke. They are financed by a large equity fund in MD and all they really want is to put $$ on the street - the compliance with state laws and policies they create are just for show.

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Mariner Finance Response
9y
Thank you for your review. These types of reviews are very important for our growth and improvement and we really appreciate your feedback. It is unfortunate to see that your experience wasn’t a good one. We will continue to work diligently on improving while we continue to grow in other areas. If there is anything else you’d like to share, please email contactus@marinerfinance.com
3.0
Oct 22, 2014

Stressfull

Recommend
CEO approval
Business Outlook

Pros

Fast paced, freedom to run your own office as you see fit. Decent starting salary with good benefits and perks. The higher ups of the company work as much and more than you will

Cons

terrible work life home life balance. unrealistic goals. you get paid the same as offices smaller than you and that do not perform as well as you.

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Mariner Finance Response
11y
Thank you for your review; we appreciate feedback regarding your employment with Mariner Finance. We’re happy to hear you enjoy running your own office along with salary, benefits and the hard work that our management team shows. We are sorry to hear you have had some negative experiences, and we would like to know more if you are willing to disclose information. Your feedback is very valuable, and we are always looking for ways to enhance our employees’ experiences. Please contact us at contactus@marinerfinance.com if you would like to share any other thoughts about our company or the industry.
Viewing 10 - 12 of 682 Reviews

Glassdoor has 694 Mariner Finance reviews submitted anonymously by Mariner Finance employees. Read employee reviews and ratings on Glassdoor to decide if Mariner Finance is right for you.