Medical Mutual reviews

Decent benefits. Good vacataion...pay is decent.

• Comprehensive training that sets you up for success • Generous compensation package with excellent benefits • Tons of opportunities for growth within own department • Organization is stable and profitable • Outstanding Customer Care and a positive member/provider experience is our top priority • Everyone is organically engaged - nothing is forced or fake • Workforce Team is flexible and understanding - no shift bidding like neighboring call centers • Peers are friendly and loyal - no back stabbing • Employees of the call center do not quit - we retire • Lots of work perks that result in cash incentives and payouts for front-line employees • Leadership is calm under pressure and cares about its employees • Employees are intelligent and have effective communication skills • Attention to detail from Upper Management which trickles down to front-line staff • Praise is given often and for the right reasons • Agents feel empowered to give feedback - we are encouraged to express our concerns • Work environment is fun, peaceful, and drama-free • Onboarding process is a breath of fresh air - they roll out the red carpet • Everyone is open and honest from the start - no disillusioned staff members • Supervisors listen to calls with agents, walk the floor, and have regular coaching sessions • Agents are supported by Managers who genuinely care • BEST Insurance Call Center around!