Does Members 1st pay their employees well?

According to anonymously submitted Glassdoor reviews, Members 1st employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Members 1st. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Members 1st?

53% of Members 1st employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Members 1st 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Members 1st?

Teller (18) , Teller I (8) , MSR II (6) , Assistant Branch Manager (5) , Member Service Representative II (5) , Teller II (4) , Bank Teller (3) , Branch Manager (3) , Float Teller (3) , Member Service Representative (3) , Administrative (2) , Associate (2) , Call Center Representative (2) , Customer Service Representative (2) , Lending (2)

What are the pros of working at Members 1st according to real employee reviews?

"Good Pay; Lots of career opportunities" ((in 18 reviews)); "Great place to work and good benefits" ((in 14 reviews)); "Great values and culture" ((in 6 reviews)); "good money, benefits, some cool coworkers" ((in 5 reviews)); "Benefits, 401k match, decent salary" ((in 5 reviews))

What are the cons of working at Members 1st according to real employee reviews?

"Bad managers stick around forever it seems." ((in 5 reviews)); "Management was catty and super gossipy." ((in 5 reviews)); "There are some horrible branch managers, lots of them are completely unprofessional." ((in 5 reviews)); "No work life balance." ((in 4 reviews)); "They promote hiring within, but never provide additional training to get you to the next level." ((in 4 reviews))

What are the top reviewed Members 1st locations?

Enola , Mechanicsburg , Harrisburg , York , Lancaster , Camp Hill , Lebanon , Dillsburg , Carlisle , Morgantown , Allentown , Fogelsville , Gettysburg , Hershey , Elizabethtown , Pittsburgh , Reading , Hanover , Red Lion , Pensacola , Douglasville

Members 1st reviews

3.5

53% would recommend to a friend

(148 total reviews)

Michael Wilson

58% approve of CEO

52% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Culture & values

3.4

Work/Life balance

3.0

Senior management

Members 1st has an employee rating of 3.5 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

5.0

Dec 6, 2024

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture, good place to work for overall. Good benefits

Cons

Lower pay levels than most banks

Members 1st Response

1y

Thank you for your positive review and for sharing your experience at Members 1st! We’re delighted to hear that you appreciate our culture and benefits, and find it a great place to work overall. We appreciate your feedback regarding pay, and we’re committed to regularly reviewing our compensation to remain competitive in the industry. If you’d like to discuss this or share additional insights, kindly reach out to us at 717-458-6934 to discuss further. We value your input and are grateful to have you on our team! The Members 1st Team

1.0

Oct 24, 2024

no qualified leaders

Support worker

Recommend

CEO approval

Business Outlook

Pros

money location area heat time off

Cons

a very fortunate market that allows them to be backward

Members 1st Response

1y

Thank you for sharing your thoughts about your time at Members 1st. We’re truly sorry to hear that your experience, particularly with leadership, wasn’t what you hoped for. Your feedback means a lot to us, and we’re dedicated to creating a workplace with supportive and effective leaders. We’ve taken note of your comments about the market and your suggestion for management, If you’re comfortable sharing more, please feel free to call us at 717-458-6934 for a private conversation. We value your perspective and wish you all the best moving forward. The Members 1st Team

5.0

Oct 16, 2024

Company Culture

Member service representative ii

Recommend

CEO approval

Business Outlook

Pros

Members first fosters an environment that is extremely inclusive and always has open dialogue regardless of status.

Cons

There are so many amazing people that work with the company, it's always constant competition for promotions.

Members 1st Response

1y

Thank you for your review! We’re thrilled to hear that you’ve experienced our inclusive environment and open dialogue at Members 1st. It’s fantastic to know you feel valued and supported in your role as a MSR II. We understand that our talented team creates a competitive landscape for promotions, and we’re committed to providing growth opportunities for all our amazing employees. Your feedback inspires us to keep fostering a positive and dynamic workplace—thank you for being part of our Members 1st faM1ly!

Viewing 73 - 75 of 148 Reviews

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no qualified leaders

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