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Michigan State University Federal Credit Union

Engaged Employer

Michigan State University Federal Credit Union reviews

3.1

44% would recommend to a friend

(239 total reviews)
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April Clobes

53% approve of CEO

38% positive business outlook

Michigan State University Federal Credit Union has an employee rating of 3.1 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michigan State University Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

239 reviews
1.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The health insurance, PTO, and ability to mostly work remote are all great.

Cons

The pay is low, and the company has shifted from truly being a great place to work to becoming the kind of environment that grinds down employees through high workloads with little to no support, unrealistic expectations, and constant issues that impact employees and members. There is such a focus on reaching 10 billion in assets but this is being done by sacrificing everything that once made this place great.

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Michigan State University Federal Credit Union Response
1mo
Thank you for taking the time to share your feedback. We’re glad to hear that our benefits, including health insurance, PTO, and remote work flexibility, have been a positive part of your experience. We’re continuing to invest in helping our leaders effectively navigate and communicate through change, knowing how critical that is to the overall employee experience. When it comes to compensation, we review pay on a regular basis and compare it against market data to help ensure we remain competitive. We also understand that not every role or structure will be the right fit for everyone, and we value candid feedback that highlights where we have opportunities to improve. We appreciate your perspective and encourage ongoing feedback, as it helps us identify areas where we can improve and strengthen both the employee and member experience.
2.0
Apr 25, 2026

Stressful environment with diminishing job satisfaction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits-healthcare, PTO...but also a con, see below. They do respect that people have tattoos, piercings etc and look different, and that how they appear doesn't effect how well they do their jobs.

Cons

After 10 years with the employer I needed to be done. We went through so many HUGE changes in those years that it was a constant whiplash of stress. The CU started out okay, they were for their members and I felt like my job made a difference. Now, they are basically a bank, everything is for the sake of growth and 'reaching 10 billion in assets.' The huge job changes that were made were also mostly unannounced, there was no transparency to employees. They also wanted constant feedback about the company, through surveys and such, asking for opinions, but then simultaneously scolded you for ANY negative seeming feedback. While our job duties and titles changed DRASTICALLY from what we were doing, or wanted to do, or applied for, it was shoved into our faces to 'be positive' and 'look at the big picture.' We were also often reminded that the salesy way we were moving was for income for the CU to pay us and keep our healthcare package. That is what alot of it all came down to, was the healthcare dangling over our heads. I 100% appreciate the health coverage, but I also busted my butt for it each day. And let me tell you, the reason that they don't take it away, is because if they did, there would be a MASS EXODEUS. So many long-time employees have quite or retired in the last three years, and the CU doesn't seem to mind-because these new hires make less than the tenured ones.

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Michigan State University Federal Credit Union Response
1mo
Thank you for taking the time to share your experience and perspective. We appreciate your acknowledgement of our benefits, healthcare coverage, and inclusive culture. Particularly our commitment to allowing employees to be themselves and be judged by the quality of their work rather than appearance. As our organization has grown, our structure, roles, and strategies have evolved to meet regulatory, technological, and competitive demands. We acknowledge that change management and transparency are critical, and feedback like yours helps highlight where communication and clarity can be improved. We appreciate the time and effort you dedicated during your tenure, and we take feedback like this seriously as we reflect on how we can do better moving forward.
1.0
Apr 4, 2026

The people are cool

Recommend
CEO approval
Business Outlook

Pros

Met a lot of really cool people and had some great friendships start. They also cover health insurance which can also be a con…see below.

Cons

Literally everything else. Cant move up or around besides lateral moves that will leave you pigeon holed in the same salary cap consistently. No matter how “experienced” you are. No actionable feedback so you’re left feeling stuck at your current role. Pay is actually WAY lower than they list. They list the total compensation package which is fine…but they make it seem like a position is making 90k a year when in reality it’s closer to 35-40k a year. I was there for over 3 years and barely made over $21 an hour. The raises were pitiful. But told “We’re lucky we work for a company that is even giving raises!” Like I care what other companies are doing when I work here… Restructuring consistently fatigued front line employees because there’s absolutely no consistency and lots more turnover over than what you’d think. Constantly gloating on an old award from 5-7 years ago and riding off that coattail. Back then, it might have actually been a great place to work. Also, the hours suck. Working every other weekend, long day shifts and working 10 hours on Fridays is terrible.

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Michigan State University Federal Credit Union Response
1mo
Thank you for sharing your experience and taking the time to provide such detailed feedback. We’re glad to hear that you were able to build meaningful relationships and connections with colleagues during your time with us, as fostering a strong sense of community is something we value. Regarding compensation, we value pay transparency in recruiting, and each position we post includes details around the expected pay for the role. Current employees can also find our pay ranges on our internal HR portal and consult with their HR business partner. We also evaluate our pay annually and benchmark against the market as part of our ongoing efforts to remain competitive. As an organization, we continue to focus on supporting our leaders in navigating and communicating change effectively, recognizing the importance this has on the overall employee experience. While not every role or structure will work for every individual, we appreciate honest perspectives that help inform opportunities for improvement. Thank you for the time and effort you contributed during your tenure, and we wish you success in your next chapter.
Viewing 7 - 9 of 239 Reviews

Glassdoor has 267 Michigan State University Federal Credit Union reviews submitted anonymously by Michigan State University Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Michigan State University Federal Credit Union is right for you.