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Monarch Healthcare Management

Engaged Employer

Monarch Healthcare Management reviews

4.1

81% would recommend to a friend

(177 total reviews)
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Marc Halpert

79% approve of CEO

75% positive business outlook

Monarch Healthcare Management has an employee rating of 4.1 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Monarch Healthcare Management employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

177 reviews
1.0
Nov 3, 2018

Downhill fast since Monarch purchase

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Written and electronic protocols. Able to do required training from home and get paid when it is verified to be completed. Hope of an eMAR/TAR in the near future (but it hasn’t happened yet)

Cons

I’m concerned for my RN license working here since Monarch acquisition of a formerly family-owned nursing home. Reasons: * Extremely short-staffed which makes it is close to impossible to get basic nursing tasks done much less patient advocating when there is an extra need. * * * Nurses routinely paired with TMAs, or sometimes a nurse has to handle the whole floor medication pass and treatments themselves. At times there is no nurse at all. * Really good longterm employees are leaving. * Micromanaging! We thought we had input at first. We’re asked for input but then executive management does their own thing anyway. (BTW it appears to me that the 5 star reviews are fake/inflated. None of the 5 star reviews really say much. But their star rating brings up the overall star rating.)

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Monarch Healthcare Management Response
7y
Hello, we appreciate your review. Monarch takes all reviews seriously and we encourage you to reach out to Corporate HR so we provide 5-star customer service to all our residents.
1.0
Aug 28, 2019

Awful - Disheartening

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The residents and the loyal staff. There are staff in the building that care so much for the residents that they are willing to be treated terribly to be sure they remain safe.

Cons

Staff who are so concerned about money and how they look and they lie right to your face and talk about you behind your back. They set you up without a care as to what it will do to you or your family. If anyone poses a threat to their lack of care for the residents and their families they figure out how to get them to leave. They bring people in the building who report back to management but do not do their own job. Residents are at risk. If you take a look at the graph for the ratings you will see that the ratings went up in the middle of May. There are thirty something reviews by Monarch employees...mostly management. That will tell you a bit about their integrity.

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Monarch Healthcare Management Response
6y
Thank you for your review. We do try to resolve all concerns at the facility level prior to going to corporate. We will pass your review along to the executive team for further review. We wish you the best in your future endeavors.
2.0
Sep 27, 2018

nurse manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

set schedule, there is nothing else

Cons

management team does not communicate. they are young, no experience and willing to take anything for a dime. upper management don't care about care for the resident. When there is somebody that needs more needs and they are not met they look for somebody to blame so they are safe instead of actually looking at the big picture.

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Monarch Healthcare Management Response
7y
Hello, thank you for sharing your feedback. Monarch is committed to providing 5-star customer service. We encourage you to reach out to our corporate HR at, 507-625-8741.
Viewing 4 - 6 of 177 Reviews

Glassdoor has 182 Monarch Healthcare Management reviews submitted anonymously by Monarch Healthcare Management employees. Read employee reviews and ratings on Glassdoor to decide if Monarch Healthcare Management is right for you.