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Music & Arts

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Music & Arts reviews

2.5

25% would recommend to a friend

(573 total reviews)

Jeff Gottlieb

14% approve of CEO

11% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.8

Work/Life balance

2.4

Culture & values

2.3

Career opportunities

2.1

Compensation and benefits

1.9

Senior management

Music & Arts has an employee rating of 2.5 out of 5 stars, based on 573 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Music & Arts employee rating is 29% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

573 reviews
4.0
Jan 5, 2013

Motivated People, Menial Job

Full time sales associate
Recommend
CEO approval
Business Outlook

Pros

Every professional in M&A is well educated both in music and otherwise. There is never a want for help when you have a problem, and the staff is well trained from the beginning. There is room to move up in the company if you're willing to wait. The pay is hourly and decent, depending on your skill set.

Cons

Stores are typically understaffed as a result of the high expectations. The pay is ok for retail, but still barely a living wage. Retail is an exhausting field to be in in general, even more so when band parents are yelling at you.

2.0
Nov 9, 2012

Easy going enviroment, til Corporate came in

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

When I started, the ohio stores (under Colonial Music) had just been purchased by Music & Arts. Management was great at the store level. Schedule is very flexible (as everyone there was a musician and understood the need to gig.) Great to interact with teachers/students and share the gift of music with everyone. It's sales, but it doesn't feel like it due to what you're selling. BEST rental season program/training in the area, hands down. On slow days, being able to talk music and play instruments... it doesn't get much better than that.

Cons

Initial DM was incompetent, and so he got canned within 2 years. Company cares much more about quotas now, and wants people that will become lifers. Not much pay, and no real ceiling to grow (I worked there 3 years and led all categories of sales without a single raise.) Corporate culture is very inflexible to regional demands, Pay system encourages "sales shark" tactics between employees and hurts team bonding. Total of 50 part time hours only, which leaves new hires fighting for hours (since they were promised more than what they could receive.) POS systems were a joke with archaic IT support. Computers / Registers crashed regularly. MOST UNORGANIZED repair shop EVER.

2.0
Oct 15, 2012

higher ups suck

Part time key holder
Recommend
CEO approval
Business Outlook

Pros

around music and the teachers are usually really cool to talk to because they have real world experience of gigs

Cons

the pay, the bosses have no idea what goes on in the store and the store manager at my store just had all of the people below him do all of the work he was supposed to be doing

Viewing 547 - 549 of 573 Reviews
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Glassdoor has 635 Music & Arts reviews submitted anonymously by Music & Arts employees. Read employee reviews and ratings on Glassdoor to decide if Music & Arts is right for you.