Corporate really could care less about making things work for the individual stores. There is little to no communication or organization when implementing changes. The last year has been a steady trend of a decrease in overall quality, and no one seems to care. On a conference call one nutrition coach inquired about the increase in gluten to our supposedly "gluten-free" company and she was told something along the lines of "if you don't like the direction this company is headed, perhaps you should find another job". There are consistently issues with ordering food and having it arrive to the store properly, which ultimately results in dissatisfied customers. Just last month they shut down one of only two kitchens responsible for providing food to 10 locations. Needless to say since then we've lost a vast majority of our customers since there is ZERO food on the shelves. Additionally, safety is not a priority for the company. There is never more than one staff allowed to work a closing shift -- which involves counting money and walking across a dimly lit parking lot to take out the trash.