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Nanoheal

Engaged Employer

Nanoheal reviews

4.1

79% would recommend to a friend

(64 total reviews)

Sridhar Santhanam

88% approve of CEO

84% positive business outlook

Ratings by category

4.4

Work/Life balance

4.3

Career opportunities

4.2

Culture & values

4.2

Diversity & inclusion

4.2

Senior management

4.0

Compensation and benefits

Nanoheal has an employee rating of 4.1 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nanoheal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

64 reviews
5.0
Sep 4, 2018

Nanoheal Sales Team_Bask

Sales
Recommend
CEO approval
Business Outlook

Pros

Nanoheal is awesome! I love the team I get to work with. This is a great company to work for.

Cons

No real cons. Its a fast paced enviornment

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Nanoheal Response
7y
Thanks for the review! We are happy to hear you’ve enjoyed your team. We strongly believe in working as a team and building each other up. Our goal is to continue to build a strong culture where our employees are able to thrive. We appreciate your feedback and we hope you continue to have a great work experience with us!
5.0
Sep 20, 2018

Amazing people and software that is redefining tech support

Marketing
Recommend
CEO approval
Business Outlook

Pros

Great people and a sense of excitement with recent growth and major new customer announcements. Building an exciting work culture seems important...and I'm not just talking about the 24/7 cereal bar (although I do love that). The Nanoheal software is redefining the concept of "tech support" using automation and AI. Its rare to be in a company where there is so much sales demand that the rest of the team can barely keep up. Lots of opportunity for career growth for those who take initiative.

Cons

Growth brings growing pains, and Nanoheal has a few. Generally, the management team is working through problems quickly, openly, and putting solutions in place as fast as they can. If you're looking for a 9-5 with no challenges, don't look here. But if you think growing pains are a fun challenge (or at least a lot more fun than the opposite) then this is a great place to be. Also, the growth means there is plenty of opportunity for employees that jump in and help.

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Nanoheal Response
7y
Thank you for taking the time to review us. We're so happy to hear that you are enjoying being a part of our team. We love seeing our employees growing with our company, and we're glad to hear that you see great opportunities to grow with us. We are also excited about the way our technology can be implemented to improve users’ experience with technology. Growth can bring about new challenges and changes, however we're excited with the direction we are headed, and it's great to see that you're excited to take on new challenges and grow with us. Thanks again for your feedback.
4.0
Sep 6, 2018

Inside Sales

Inside sales
Recommend
CEO approval
Business Outlook

Pros

The company has done well to work with people who have little to now sales experience. When I started here I had no sales experience. The management staff does give you a clear expectation on the salary and what you would be expected to make. They do try and keep you filled in on the company future. The nice thing about the leads is you don't have to cold call at all or find your own leads. The leads are warm leads. We deal with the older generation in tech support, so many don't know that they have contacted us. The pay is base + commission so you don't feel overly stressed if you don't sell. Plus they work with you and give you several chances if you can't sell.

Cons

The company has gone through several growing pains in the past. They are headed toward the right direction. The company is great to work for but I would of gave a 5 star for two reasons: 1. Pay is better than the industry average for the tech support industry. One thing that would influence people to stay longer is to have yearly raises. A manager told me once before that if you want to make more you need to sell more. That would help award tenure and bot moral. 2. The benefit package is good for a company of this size. I understand that the company is not a multi-billion dollar company, but the benefit package could be more attractive and better.

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Nanoheal Response
7y
Thank you for taking the time to give us such in depth feedback. We value your responses in helping us continue to grow and improve as a company. We're happy that you're enjoying our culture initiatives. We will definitely do our best to keep rolling those out and we'd love to have you bring any ideas you might have into consideration in our planning. We appreciate your feedback on how we might even better improve our benefits packages as we continue to grow.
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Glassdoor has 68 Nanoheal reviews submitted anonymously by Nanoheal employees. Read employee reviews and ratings on Glassdoor to decide if Nanoheal is right for you.