Netsmart reviews

It’s funny this company is still called Netsmart, considering most of the executives (which are predominantly white males) and VP’s are former Cerner associates. They left Cerner for more money and less responsibility... just to make the lives of those underneath them horrible. They come in packs, HR is encouraged to hire from associates friends after receiving so many “referrals.” It’s a Cerner 2.0 party, with less organization and no loyalty to current associates. Associates who have been with the company for YEARS are being let go in the midst of a pandemic, so they can hire others to help “get us there.” It’s an odd thought process that those who built the foundation of Netsmart are useless when it’s time to “scale the business” but remember they “care about your mental well being.” If someone gets let go, they will lie to you and tell you it was performance. DO NOT BELIEVE THIS. It comes down to them wanting to control their staff and anyone who defends themselves or doesn’t act “aggressive” and extremely friendly will be pushed out. Regardless if they are a great associate. I saw it happen to TOO many leaders and great associates. You're easily replaceable and they often times will replace people confidentially, only for you to be fired and your replacement start shortly after. Most management isn’t ready to manage, but Netsmart will give any referral with experience outside of the company the opportunity. Unless you’re a current associate, then you better prove yourself for 10 years but remember, all the time you have invested won’t help us “grow.” There’s no transparency between management and their teams. Leadership mirrors behaviors of adolescent gossiping. They feel the right to be in the “know” of everyone’s personal lives and use this knowledge to make professional decisions. Don’t fall victim to their “masked kindness.” It’s a show. You should hear the things they say in privacy. You are not trusted to perform, especially remote. You must have no work/life balance to maintain a positive reflection of your work ethic. You can take PTO but you’ll still be expected to work while taking time off. They promote “mental health” however, they do anything to belittle your achievements and efforts if it doesn’t benefit the business in a particular time of urgent need. They hold their great associates back, knowing they will succeed due to fear of being replaced by individuals who are more equipped for the job and don’t need to “know somebody” to earn a spot at the company. If you’re from Cerner - welcome aboard. You may not even need to interview.

- Some products have very streamlined/effective teams, while others are complete disasters - Flip between being overworked or having no work at all - Poor management and communication - Promised to have support, but when the moment comes left out to dry - Constant firefighting (system, teams, clients, everything) - Corporate growth through acquisitions at the cost of employees (ex: layoffs, promised pay raises were cut, and promised promotions were cut all while the company purchased multiple companies - money goes to the "health of the company" not the health of the employees) - Sales teams promise what cannot be delivered - Projects on unrealistic timelines - Products pushed onto clients that do not fit needs or do not work at all - No training on the system or configuration at all, and then thrown into leading training clients putting their financial health at risk - Promotes culture and values everywhere, but fails to live up to them at every turn