Newrez reviews

3.5

61% would recommend to a friend

(1,496 total reviews)

Baron Silverstein

69% approve of CEO

60% positive business outlook

Newrez has an employee rating of 3.5 out of 5 stars, based on 1,496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Newrez employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Even though they lowered the incentive pay greatly I have to say being top 15% in the company with payments collected I made good money there. I would say you could make an average of 17.05 an hour plus around 600 up to 1800 a month in incentive. So all in all just the pay was okay. Also the people are cool you work with. I did like the day to day grind but I am weird because I love being on the phones. Shellpoint is a decent company overall. Free popcorn every Friday before Covid 19. Easy applying process they will take anyone for the most part.

Cons

Felt like I was just a number and a machine to the company. For 6 month I was one of the top collectors in the company out of all 3 call centers. Vindictive supervisors and serious lack of communications with supervisors and employees. Bad health insurance

1.0
Dec 5, 2019
Recommend
CEO approval
Business Outlook

Pros

If you prefer to come to work and be able to look as pretty and handsome as you want then go for it.

Cons

You have to be 99.9% close to perfect, depending on who(what) you are

avatar
Newrez Response
6y
Thank you for your review. You obviously have serious concerns about workplace discrimination. It’s difficult for us to respond appropriately to anonymous reviews, so we encourage you to take advantage of our “open-door” policy and share your thoughts with your supervisor. But if you don’t feel that is a viable option, please talk with one of your supervisor’s senior managers, or with someone in Human Resources. We’re value everyone’s input—including yours.
1.0
Nov 5, 2019

Poor Training

Recommend
CEO approval
Business Outlook

Pros

Decent benefits, flexible hours, excessive requirements

Cons

Poor training, unreal expectations limited support. Sarcastic upper management. Requirements not industry standard.

Viewing 82 - 84 of 1,496 Reviews

Glassdoor has 1,537 Newrez reviews submitted anonymously by Newrez employees. Read employee reviews and ratings on Glassdoor to decide if Newrez is right for you.