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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,044 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jun 23, 2026

      Positive atmosphere and authentic leadership, but tough collaboration

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Authentic senior leadership Positive atmosphere focused Innovative and forward-leaning mindset

      Cons

      Geographically dispersed teams sometimes makes collaboration challenging

      avatar
      NiCE Response
      1d
      Thank you for your review. At NiCE, we offer opportunities to work on cutting-edge technology while collaborating with teams across geographies. Working across time zones can be challenging at times, but it also brings diverse perspectives and the ability to create impact at scale. Wishing you continued success in your career journey with us!
      5.0
      Jun 23, 2026

      Highly recommend working at NiCE! The culture and solutions are exceptional

      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

      Cons

      Some older processes that are in the process of being modernized.

      avatar
      NiCE Response
      1d
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
      5.0
      Jun 23, 2026

      Strong company with great people

      Product director
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Strong and leading company * Great people to work with and learn from * Interesting products and technologies, especially around AI and customer experience

      Cons

      * Getting alignment across multiple teams can take time * Some internal processes could be simpler

      avatar
      NiCE Response
      1d
      Thank you for taking the time to review us. At NiCE, we invest in our people by fostering a positive culture and focusing on innovation. This is also reflected in recognitions such as Fast Company’s World’s Most Innovative Companies 2026 in the Applied AI category. Wishing you continued success in your journey with NiCE!
      Viewing 10 - 12 of 3,044 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,212 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.