Is NiCE a good company to work for as a Tech Lead Technical Support Engineer?

Tech Lead Technical Support Engineer professionals working at NiCE have rated their employer with 3.5 out of 5 stars in 36 Glassdoor reviews. This is a lower than average score with the overall rating of NiCE employees being 3.9 out of 5 stars. Search open Tech Lead Technical Support Engineer Jobs at NiCE now and start preparing for your job interview by browsing frequently asked Tech Lead Technical Support Engineer interview questions at NiCE .

Does NiCE pay Tech Lead Technical Support Engineer employees well?

Tech Lead Technical Support Engineer professionals rate their compensation and benefits at NiCE with 3.3 out of 5 stars based on 36 anonymously submitted employee reviews. This is 11.4% worse than the company average rating for salary and benefits. Find out more about Tech Lead Technical Support Engineer salaries at NiCE.

What are the top reviewed jobs at NiCE?

Software Engineer (240) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (55) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 232 reviews)); "Good work life balance and Market leader in compliance" ((in 210 reviews)); "Great environment and culture!" ((in 199 reviews)); "Good work culture and work environment" ((in 126 reviews)); "good benefits and on boarding process" ((in 82 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 129 reviews)); "They are cheap and salaries are low" ((in 116 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 66 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 24 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews))

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NiCE

NiCE Tech Lead Technical Support Engineer reviews

3.5

91% would recommend to a friend

(36 total reviews)

Scott Russell

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

4.0

Career opportunities

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

3.2

Work/Life balance

2.6

Senior management

Tech Lead, Technical Support Engineer employees have rated NiCE with 3.5 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Tech Lead, Technical Support Engineer professionals have a good working experience there. NiCE is rated in line with the average (within 1 standard deviation) by Tech Lead, Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

36 reviews

4.0

Jan 18, 2022

Good company , but high pressure

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Good company for growth, gives rewards to hardworking employee

Cons

But high pressure, do not retain good resources, resource management is not that great but not bad thou

NiCE Response

Thanks for your feedback. Our employee surveys consistently show that there is great satisfaction with teamwork across the organization as well as with the leadership of our managers. We encourage you to reach out to your HR business partner to discuss your specific concerns.

4.0

Jan 13, 2022

Good work life balance

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Good work life balance and Market leader in compliance

Cons

Innovation is less and increments are not as per market

NiCE Response

Thanks for sharing your feedback. We, at NICE, attribute our position as the market leader to our emphasis on innovation and the value our employees bring creatively and collectively. We encourage you to approach your HR business partner to discuss your specific concerns. We wish you continued success in your NICE journey!

3.0

Nov 15, 2021

Nice incontact - Tech Lead Pune

Tech lead

Recommend

CEO approval

Business Outlook

Pros

1. Good Tech Stack. 2. Good Hike. 3. Good problems to solves. 4. Good company for the people who are willing to work for long hours.

Cons

1. No work Life balance at all. 2. People who drives the project like Architects, sr specialist making things unnecessary complicated . 3. No clean code, agaile, CICD practice. 4. Very Strict deadlines. 5. Service based industry work culture even it is a product based company

Viewing 13 - 15 of 36 Reviews

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NiCE

NiCE Tech Lead Technical Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company , but high pressure

Good work life balance

Nice incontact - Tech Lead Pune

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