NiCE reviews

3.9

78% would recommend to a friend

(3,044 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good policy and management Good bonus

Cons

Change in leadership Old product

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NiCE Response
1d
Thank you for your review. Innovation continues to be a strong focus for us, alongside fostering a positive work environment where employees can learn, grow, and create impact. Our annual employee surveys also reflect great satisfaction with our work culture and leadership. We wish you the best in your professional journey.
4.0
Jun 15, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

Competitive salary and allowances. Flexible work arrangements 2x rto days in a week. Free parking space.

Cons

No retirement plan. Promotion is slower than sloth.

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NiCE Response
1w
Thanks for your review. As a market leader, we hire top talent and ensure that strong contributors are recognized and rewarded. We regularly seek feedback through our annual employee surveys, which help us continue fostering a supportive work culture. Wishing you continued success in your career journey with us!
5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Focus on latest and greatest technologies including high focus on Agentic AI. NICE operates in a hybrid work model that support your work life balance (2 days at the office, 3 days from home), focus on employees growth and provide career growth opportunities.

Cons

The pace can be fast and occasionally require balancing multiple priorities

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NiCE Response
1w
Thank you for sharing your experience. We place deep trust in our employees to think critically, work with cutting-edge technology and make an impact. Whether you’re picking up new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success with NiCE!
Viewing 16 - 18 of 3,044 Reviews

Glassdoor has 3,212 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.