Ookla reviews

3.7

69% would recommend to a friend

(73 total reviews)

Stephen Bye

69% approve of CEO

68% positive business outlook

Ookla has an employee rating of 3.7 out of 5 stars, based on 73 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ookla employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

73 reviews
1.0
Oct 1, 2023

It's imploding since the takeover. Strong avoid.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No idea at this point; it's chaos. The parent corp took out the founding management, then most of the remaining institutional knowledge; now everyone still there is looking to leave.

Cons

Who knows anymore; all bets are off. That's the con.

1.0
Dec 4, 2023
Recommend
CEO approval
Business Outlook

Pros

With recent leadership changes, the bright side is that management is more clear about project goals and timelines. This has traditionally been a weak point in my opinion.

Cons

The not so bright side of recent leadership changes is decreased openness, and increased secrecy. Layoffs are treated as something normal and a threat to force more productivity from workers, which they were not before. The historical problems of the engineering department have continued or gotten worse. A few engineers get to take on all the interesting work, and everyone else is treated as machines to crank out code. This creates a culture of scarcity and territorialism instead of collaboration. The promotion and pay raise criteria is opaque. Career growth is often actively hindered by leadership. I remember once asking for the company to pay for my ticket to a work conference so I could improve my skills, and was told I didn't contribute enough to justify it. Attempts to grow skills outside of your predefined role are treated as a problem instead of something to be cultivated. Bullying and condescending behavior are the norm for leadership, and the increased pressure for productivity by the new leadership team has only made this worse.

1.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

• Used to be a cool little mom & pop shop before all the acquisitions • I met an alchemist here, who supported and helped me learn how to transform lead into gold

Cons

• "Leadership" via fear and public humiliation • I often felt confused, scared, sad, and not a part of "us" while working here due to poor communication and lack of trust + respect (2-ways streets which I also negatively contributed towards) • My best technical "gift" is breaking stuff and failing forward, however, I lacked a sense of psychological safety to do so here • I didn't feel respected nor that folks listened to my proposed alternatives to "business as usual" (and I often couldn't care less for "business as usual")

avatar
Ookla Response
2y
It's evident from your review that you have a deep connection to the roots of our company and remember the days when it felt like a close-knit work culture. We acknowledge that the recent organizational changes have impacted that dynamic and we're committed to understanding and addressing these challenges. Communication, trust, and respect are the cornerstones of a healthy workplace, and it’s clear to us that your experience within our workplace has been affected. We aspire to remain an organization that listens to our employees and maintains honesty and open dialogue as an organization where every voice is not only heard but actively engaged with. Please reach out to the HR team if you’d like to share any further specific feedback or ideas you have on improving this issue. Thank you for sharing your experiences – we remain committed to finding solutions to the issues you’ve brought forward and growing together as a team. Your willingness to offer feedback is imperative to helping us grow and improve, especially during these times of transition.
Viewing 7 - 9 of 73 Reviews

Glassdoor has 75 Ookla reviews submitted anonymously by Ookla employees. Read employee reviews and ratings on Glassdoor to decide if Ookla is right for you.