Optima Tax Relief reviews

4.7

95% would recommend to a friend

(617 total reviews)
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David King

93% approve of CEO

89% positive business outlook

Optima Tax Relief has an employee rating of 4.7 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Optima Tax Relief employee rating is 26% above average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

617 reviews
1.0
Sep 28, 2016

Sales consultant

Recommend
CEO approval
Business Outlook

Pros

Nice build, they sometimes cater lunch, you get bonus when you first start

Cons

Training pretty bad, micromanage all day long, rude upper management,

1.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Built long lasting relationships (with individuals who also left and some who are anxious to leave)

Cons

MANAGEMENT. Management, management, management. HORRID. I am currently working for an employer who prides on active partnerships between HR and management, as well as looks to engagement as an important piece to building relationships. And let me tell you….what I’ve seen and experienced within Optima is nothing close to this. CEO plays complete favoritism (if he doesn’t like you, he will make your time there miserable - I know because I was his favorite and saw his treatment to me versus my colleagues). The managers are not up to par in competency but senior managers will turn a blind eye as opposed to seeing improvement as an opportunity (they would rather protect their manager cliques versus building TRUSTED relationships). And the HR department is poorly ran (yet, senior managers still don’t see that the high turnover rate is a concern). The Managing Partners of this company need to honestly take a step back and see what’s going on with the company because you have a tyrant running it to the ground. If you continue to turn a blind eye, you’re just as horrible as he is. And don’t bother responding to this review by highlighting your “awards and recognitions”. I challenge you to see if those were TRUTHFULLY awarded and if so, maybe think about a third party managing the entire process on survey responses and feedback because I can guarantee, there are more issues and concerns than excitement and accomplishments that they brag on. And if it’s excitement, it’s because we were all bought into the heavy drinking, party life culture they continue to blanket over everyone’s eyes. More responsibility; less than market range pay. There is no support to enhance the employee experience; there’s just selfishness to protect who the CEO likes more.

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Optima Tax Relief Response
4y
Thank you for taking the time to provide us with your perspective on your experience at Optima. We take our employees feedback seriously and conduct various surveys administered by third parties to understand any gaps or opportunities that we can work on. We are constantly evolving and progressing and need to hear from our employees in order to move in the right direction! Our managers are extremely competent and work hard to lead their teams and are always open and willing to make improvements. We are proud of our committed Optimians who truly CARE to provide the best service to those across the nation that are seeking tax relief. We understand that not everyone will be the perfect fit at Optima but we are happy to hear that you are enjoying your time at your current employer.
2.0
Jul 19, 2021

I’m. Over. It.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s not the worst place I’ve worked. I took a severe pay cut because I needed a job during the pandemic.

Cons

They took away mental health days after us being in a pandemic for a year. I have the least amount of PTO I’ve had in my life. I’m a salaried employee and for the first time ever had to take an unpaid day off work. There is no bonus structure for my job. Everyone here is SEVERELY UNDERPAID, believe it or not there are companies that pay their employees well and also treat them well. I like what I do but I do not like doing it here.

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Optima Tax Relief Response
4y
At Optima we value feedback from our employees and encourage open dialogue. We encourage you to connect with your manager to discuss any concerns with your pay. You can also submit an inquiry to HR via the “Ask Here” features in your employee profile. Thank you for leaving a review.
Viewing 10 - 12 of 617 Reviews

Glassdoor has 627 Optima Tax Relief reviews submitted anonymously by Optima Tax Relief employees. Read employee reviews and ratings on Glassdoor to decide if Optima Tax Relief is right for you.