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      Optimum

      Engaged Employer

      Optimum reviews

      2.9

      41% would recommend to a friend

      (518 total reviews)

      Dennis Mathew

      53% approve of CEO

      30% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Compensation and benefits

      2.9

      Work/Life balance

      2.7

      Career opportunities

      2.6

      Culture & values

      2.4

      Senior management

      Optimum has an employee rating of 2.9 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      518 reviews
      4.0
      Mar 9, 2026

      headline

      Bbt1
      Recommend
      CEO approval
      Business Outlook

      Pros

      freedom, independent, quick, fast, hot

      Cons

      long hours, weekends, not much guidance

      4.0
      Mar 9, 2026

      Solid Company

      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical coverage on day one, 401(k) matching, and great employee discounts on internet/cable services. If you are in sales industry great opportunity to make some extra income.

      Cons

      Work life balance should be always top of mind.

      1.0
      Mar 5, 2026

      Garbage Company

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The owner has the reverse Midas Touch. Everything he and his band of DEI corporate cronies touch turns to hot wet garbage. Yes, I know, I'm posting this in the "Pros" section, that's how bad it is.

      Cons

      The implementation of incapable overseas reps has completely ruined everything. The billing reps can't do simple math or decipher bills or explain bills to the customers. The tech support reps are unknowlegable about our products functions, how to navigate and work them, how to fix them. The retention reps don't care if our customers stay or go. Feedback from the customers are that they intentionally call the wrong department, sales, because we're the only ones smart enough to understand and fix their problems.

      Viewing 28 - 30 of 518 Reviews
      Related searches: Optimum jobs | Optimum salaries | Optimum benefits | Optimum interviews
      ReviewsOptimum reviews

      Glassdoor has 538 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.