Optimum reviews

2.9

41% would recommend to a friend

(519 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

519 reviews
3.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Let you do your work

Cons

No more OT Not investing into plant Got rid of all techs lied to us piecing out each department to contractors probably to sell the company to a suckers deal

2.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive employee perks such as free internet and TV service, modern office spaces, and flexible work options. Talented and hardworking colleagues across engineering, analytics, field operations, and marketing.

Cons

Leadership alignment can be inconsistent, and decision-making sometimes favors established internal networks over new perspectives. This can make it difficult for good ideas to gain traction. MarComm strategy has relied heavily on legacy approaches, which makes it harder to modernize positioning in a fast-moving competitive market. Past reorganizations and consolidation efforts have not always delivered the intended results, leading to confusion in the marketplace, inconsistent performance, and significant rework. Communication around organizational changes could be more transparent, and performance management practices would benefit from clearer expectations and more consistency.

Viewing 34 - 36 of 519 Reviews

Glassdoor has 539 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.