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      Optimum

      Engaged Employer

      Optimum reviews

      2.9

      41% would recommend to a friend

      (519 total reviews)

      Dennis Mathew

      53% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      519 reviews
      4.0
      Dec 12, 2016

      CcrIII

      Ccr
      Recommend
      CEO approval
      Business Outlook

      Pros

      The family like environment..and just talking to people. At suddenlink I was #1 in customer service the entire time i was there The incentives gave me extra cash.

      Cons

      The downside was being on the phone customer dont het to havr a personal face to face experience with the person helping them so they are more inclined to think your not helping them or dont want to. I enjoy face to facr a little more.

      4.0
      Dec 9, 2016

      Good

      Senior accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, stability, job responsibilities and organization

      Cons

      Management tends to stifle growth

      3.0
      Dec 7, 2016

      They sell communication, they don't use it

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some people are great to work with, and you get free cable and internet. Work experience is great for learning new things in life, if you can master this crazy work environment, then you can master most anything.

      Cons

      No ability to advance, and due to buy out, no raises for over a year. Teams do not communicate process changes within the company and will not establish a basis in which all parties are involved. Expected to work 50-60 hours a week (weekend work) without extra pay. Take on 200-600 projects at a time which is unmanageable. Company is trying too hard to be something they are not and pushing the employees to far and thin without backup.

      Viewing 457 - 459 of 519 Reviews
      Related searches: Optimum jobs | Optimum salaries | Optimum benefits | Optimum interviews
      ReviewsOptimum reviews

      Glassdoor has 539 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.