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      Optimum

      Engaged Employer

      Optimum reviews

      2.9

      41% would recommend to a friend

      (519 total reviews)

      Dennis Mathew

      53% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      519 reviews
      3.0
      Jun 22, 2016

      Typical call center environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have made a few good workplace friends, even a few I would consider friends outside of work. The pay wasn't to bad for region

      Cons

      With the sale to Altice, several positions have been eliminated since April from the North Carolina region. And since that time, rumors have been spreading that the call center may be closing soon. And if you're paying attention the writing is on the wall that the rumors are true. But no one from upper management or corporate will share any information. Before the Altice purchase, it was the typical call center environment. Very political and high school like. Very rarely did promotions go to those deserving .

      3.0
      Jun 11, 2016

      Work Hard/Play Hard

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Core teams are tight knit, and most are great groups of people. There are opportunities to grow if you take the challenge. Great benefits including discounted cable/internet/phone.

      Cons

      Communication between the different teams is minimal. Changes are made without input from all effected groups. There are a few managers that work daily to break down the walls between the teams.

      4.0
      Jun 2, 2016

      Great company with a family feel

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoy working a Suddenlink because they value family. Everyone is so supportive of one another.

      Cons

      There seems to be a lack of understanding who does what.

      Viewing 490 - 492 of 519 Reviews
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      ReviewsOptimum reviews

      Glassdoor has 539 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.