Optimum reviews

2.9

41% would recommend to a friend

(518 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Optimum has an employee rating of 2.9 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

518 reviews
2.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay is good. Agents are great to work with.

Cons

Environment is negatively impacted by senior leadership,v"witch hunt" tactics when applying disciplinary actions, lack of solid training for supervisors

3.0
Apr 13, 2016

account services/sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay and benefits are worth it

Cons

almost no tolerance to personal issues

3.0
Apr 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay Good training Good coaching and leadership

Cons

Politics Overworked Too many changes too quick Lack of consistency

Viewing 499 - 501 of 518 Reviews

Glassdoor has 538 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.