Optimum reviews

2.9

41% would recommend to a friend

(518 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Optimum has an employee rating of 2.9 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

518 reviews
1.0
Aug 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Not worth it at all save yourself the trouble.

Cons

Hostile work enviorment and coworkers who will throw you under the bus in 5 seconds. They encourage abuse of employees by customers. There is never a manager present so good luck resolving any customers grievances. There tech is 25 years out of date and constantly malfunctions. Hope you like restarting the pos system after every sale.

3.0
Jun 10, 2018

Supervisor

Recommend
CEO approval
Business Outlook

Pros

Worked with good people on the call center floor

Cons

Upper management can be shady. I saw them screw over hourly employees all the time.

Viewing 10 - 12 of 518 Reviews

Glassdoor has 538 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.