Optimum reviews

2.9

41% would recommend to a friend

(519 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

519 reviews
1.0
Jul 29, 2019

Disappointment clueless terrible management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount monthly bill of service Possibility of commission Lunch break

Cons

Not properly trained Minimal pay Couldn’t write off milage and had to use personal vehicle for company work Having to hide information customers should be informed about Bill for your service once you quit, will be tripled what it started as thus nullifying any discount you received. There is no way around it I called the retention department to get the bill corrected once I quit, to tell them I quit so they could fix the bill to normalize it. They can’t do anything... 6 days a week schedule and on call on your days off Salary ended up being 3.5 an hour for the time I put into the job. I could waitress and make more on tips with less stress Previous bad service and issues with customers hinders you from sales.

1.0
Jul 3, 2019
Recommend
CEO approval
Business Outlook

Pros

base plus salary and health insurance

Cons

The company acts as if the entire market is urban. It acted as if a market in a rural area was the same as a major city.

Viewing 133 - 135 of 519 Reviews

Glassdoor has 539 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.