Optimum reviews

2.9

41% would recommend to a friend

(519 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

519 reviews
1.0
Oct 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Medical benefits and job stability salary is decent for an entry level position other than that i can not think of any other pros

Cons

Hypocritical and unrealistic expectations upper management overly focussed on the wrong metrics they are no longer customer focussed and have all but automated my job with no room for knowledgeable employees

3.0
Oct 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Base Salary, uniforms, training, company phone

Cons

Micro Management Work from 10am till the sun goes down No gas pay

1.0
Sep 22, 2017

Run away while you still can

Recommend
CEO approval
Business Outlook

Pros

Benefits Complimentary services. Good employees. Vehicles provided for field workers

Cons

No way to check ZERO on the rating above. Complimentary services soon to be taken away from some employees when they are moved - this is public knowledge- over to the new company Altice Tech US and basically become contractors for Altice US. However they plan to compensate the employees for the cost of the services, and if they do this then it won't be so bad. Their excuse is Altice Tech are not Altice US employees and must be treated like contractors. Know this much if you are interested in working here. Management does not care about you. They don't, but if they do pretend to be interested they are not. At all times you will be a number on the books and a tool for the machine and if you fail to provide the value they want you will be gone in a heartbeat. Seniority doesn't matter unless you are one of the old ones, then you will probably be introduced to the layoff package they float around the office. They have no place for people of age and lay-offs are common right now. Expect to take your turn cleaning the office and bathrooms. They don't have a service for that right now. Do not expect to be asked for your input. You serve the machine only. Decisions are made at the top and sent down without warning and the only acceptable response will be your compliance. Do not trust HR to have your back. HR is the legal machine that keeps Altice out of trouble. Expect to be given 20-35 minutes for work that requires 1-3 hours. Managers have untouchable egos. At least one in the regional office does and he doesn't mind telling everyone around him how great he is or how much you don't know. Jerry Kent is no longer the CEO. He did well but this score is for the new owners.

Viewing 151 - 153 of 519 Reviews

Glassdoor has 539 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.