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      Optimum

      Engaged Employer

      Optimum reviews

      2.9

      41% would recommend to a friend

      (518 total reviews)

      Dennis Mathew

      53% approve of CEO

      30% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Compensation and benefits

      2.9

      Work/Life balance

      2.7

      Career opportunities

      2.6

      Culture & values

      2.4

      Senior management

      Optimum has an employee rating of 2.9 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      518 reviews
      1.0
      Mar 8, 2016

      Supervisor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free cable services to all employees

      Cons

      You work more hours than you get paid for. Be prepared to work in the extreme heat, rain, cold. If you don't make your quota of doors knocked and contacts you will work Saturday. Micro managing is normal there. Your work phone they provide has no privacy so be prepared.

      1.0
      Feb 5, 2016

      Suddenlink You Suck

      Ccr tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing than giving you healthcare (if you need it) and free cable. Would not recommend Suddenlink to a blind 3 legged cat.

      Cons

      Terrible leadership on all levels! Terrible working hours! Forced OT! Treatment of VET's that they hire is terrible, even after they get a tax break for hiring them. Trainers could care less before placing someone on the phones as they know less than some of the phone techs on the floor. Maybe you will receive a yearly raise of 30 cents and hour more, if that much. Coaches do nothing to help techs on the floor. The tech next to you most likely is a felon, Suddenlink hires felons. Techs that steal get more praise then techs that do their job the right way. Their family first values are BS.

      Viewing 16 - 18 of 518 Reviews
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      ReviewsOptimum reviews

      Glassdoor has 538 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.