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OuterBox

Engaged Employer

OuterBox reviews

3.4

54% would recommend to a friend

(40 total reviews)
avatar

Jeff Allen

77% approve of CEO

50% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.4

Career opportunities

3.2

Work/Life balance

3.0

Senior management

Ratings by demographic groups

Reviews by job title

40 reviews

Reviews about "Culture"

Return to all reviews
1.0
Jul 6, 2021

Just awful.

Seo specialist
Recommend
CEO approval
Business Outlook

Pros

OuterBox might be good if you're trying to get into SEO and you're just starting out. There are a couple people in the SEO department who are great to work with and will train you well.

Cons

Their whole modus operandi is overworking people as much as possible. All SEO Strategists are effectively expected to work 50+ hours/week because they're given 15+ clients and if they raise issues, the department head and the CEO tell them they're just not working efficiently enough. Turnover is crazy high. Many people who got hired into the SEO department who had worked with other agencies or in-house didn't stay for even 6 months. They regularly underpay people, and in the SEO department you can only get a promotion *after* doing the additional work for 2-4 months. Then when you get promoted, you're expected to take on even more work to prove you're worth the raise. They just don't treat workers well or respect feedback at all. There's also a huge lack of diversity across the company and when I was there almost every woman in the SEO department told me they felt that leadership was misogynistic. Women are regularly looked over for promotions (there are zero women in leadership positions across the company) and told that they're being "sensitive" or "jealous" when they raise issues with leadership (this happened multiple times.) There is no maternity leave (you have to rely on disability insurance) and leadership is extremely vague about it whenever asked. They're also very protective of their "culture", which is basically frat bro culture mixed with Silicon Valley culture, minus the innovation and ping pong tables. Seriously, it's just awful. If you really need a gig, it's a paycheck. But for 99% of people this isn't somewhere you can build a career.

avatar
OuterBox Response
5y
First off, we definitely have a ping pong table 🏓😊! We're always trying to hire women, but unfortunately in our industry we don't get as many applications from women. So women, PLEASE APPLY... we'd love to have you! In regards to maternity leave - we do have maternity leave. We follow all maternity regulations. If you're looking to work at OuterBox, please do ask us about the details of maternity leave if this is something that is important to you. We know the agency world isn't for everyone and we wish you had a better experience, but we know many OuterBox'ers absolutely love working here, especially as we've made many great strides with solid careers paths over the last year. We love to see employees grow both professionally and personally!
5.0
Jul 2, 2021

The best place I have ever and, perhaps, ever will work!

Seo specialist
Recommend
CEO approval
Business Outlook

Pros

I have worked at a handful of other digital marketing agencies in the past. OuterBox is hands down the best place I have ever worked. I have met some incredible, talented people who are a privilege to work with, and many have become good friends. In my experience, coworkers can make or break a place of work. At OuterBox, I have always found coworkers that are mentors, supporters, helpers, hard workers, and who enjoyed life. If you can effectively manage your time and know your limitations, OuterBox gives its employees a great deal of freedom to make their schedule with flex time, remote work, and much more. If you complete your work and do it well, the rest of your life is yours to command. In terms of leadership, I believe the owners have always strived to do good for their employees. They care about the people who work for them. I, at least, can speak to the truth of that claim. If you have a positive attitude, a good work ethic, and a desire to challenge yourself, OuterBox is a place you can grow, learn, and prosper. I can't say enough good things about the people, the leaders, and the mission of OuterBox.

Cons

Like all places of work, OuterBox is not perfect. We have had many challenges in the past, and, as it is in the nature of most things, there will be challenges in the future. OuterBox and the people that work there have always found a way to try and overcome these difficulties. In my experience, OuterBox can be a stressful and demanding place to work, especially if carefully managing your time and knowing your limitations is not your strong suit. Many people can often get overwhelmed by their work. However, those who are honest about the difficulties they experience will find coworkers and owners who want to help. If you're honest and desirous to learn, I have seen many of the people I work with: patient, kind, and caring whenever I have made mistakes or struggled with my life/work balance. OuterBox is a place that requires constant learning and self-improvement. It can be challenging and sometimes chaotic, but I have always felt that we are constantly seeking to improve our internal processes, our team, and our work. It can be a struggle sometimes but give OuterBox a try, and I think you'll find that its pros far exceeded its cons which, I have found, to be very few and far between.

5.0
May 17, 2021

A Great Place to Use Your Experience, Learn and Grow

Seo strategist
Recommend
CEO approval
Business Outlook

Pros

There are fantastic people here who are willing to train you and answer questions. Several remote work positions exist and management doesn't have an issue with employees working remotely. No one wants or needs to stand over you because you are treated as an adult and are expected to get your work done on time. If you have suggestions for improving processes you are taken seriously. The "this is how we've always done it and how we will continue to do it" mentality doesn't exist here. Overall it's a great place to work! I feel appreciated, have learned a ton more about SEO and I'm able to use my previous IT experience in my role.

Cons

Not really a con, but you need to be comfortable asking for help. If a task is taking significantly longer than it should, don't just "hunker down" and get it done. ASK FOR HELP. Odds are you are doing it wrong and 5 minutes of guidance will save you hours of work. This doesn't just apply to OuterBox, it applies everywhere.

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