Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

477 reviews
2.0
Jan 10, 2024

Culture Has Changed

Recommend
CEO approval
Business Outlook

Pros

The CEO is transparent and understanding

Cons

- Externally hired managers drastically changed Peak's culture. Its culture is no different than the standard toxic BPO environment. - Salary is always delayed. - Low salary package compared to other companies that offer a permanent wfh set up. - No career growth at this time.

5.0
Jun 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Being with Peak Support for 9 months, I have nothing but positive feedback. From training, nesting, and finally being endorsed to production - everything went smoothly. In the beginning, I was expecting that there will be a longer adjustment period of getting to know my teammates since we are working remotely. Luckily, that was not the case because everyone was welcoming and helpful. In no time, I was surprised how I was already exchanging inside jokes with them. Compared to traditional office politics, it is a breath of fresh air to see how everyone at Peak Support promotes a positive team environment by helping unselfishly. Instead of dragging fellow members to get ahead, we're all friends who push each other to succeed at work. Just recently, I got to meet some of my teammates in person. Needless to say, we all had a great time and are already planning our next meet-up!

Cons

As of the moment, I don't see any cons in working at Peak Support.

3.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

- WFH - they provide equipment if available but there will be times when it's not available so you need to still have your own equipment. - company tries to make it engaging and active - they give out incentives on Christmas and other holidays if there's budget. They really do try. - they hold company meet ups funded by the company - PH entity company so there's benefits and HMO

Cons

- Used to never delay in salary, now even the ITR is delayed. Understandable, perhaps having financial issues. - you apply for a non Voice account but in the end you don't have a choice where they will put you. - training can be not adequate, I understand you don't learn everything in training but there are times when the environment is just bad. - not much growth and no salary upgrade

Viewing 70 - 72 of 477 Reviews

Glassdoor has 489 Peak Support reviews submitted anonymously by Peak Support employees. Read employee reviews and ratings on Glassdoor to decide if Peak Support is right for you.