Does Petsense pay their employees well?

According to anonymously submitted Glassdoor reviews, Petsense employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Petsense. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Petsense?

35% of Petsense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Petsense 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Petsense?

Store Manager (43) , Sales Associate (20) , Key Holder (16) , Dog Groomer (15) , Keyholder (15) , Sales Associate/Key Holder (11) , Groomer (9) , Team Lead (9) , Assistant Manager (8) , Manager (7) , Team Leader (6) , Retail Sales Associate (5) , Sales Associate/Cashier (5) , District Manager (3) , Pet Groomer (3)

What are the pros of working at Petsense according to real employee reviews?

"Coworkers were awesome." ((in 10 reviews)); "Great people to work with." ((in 10 reviews)); "Benefits are good and I enjoyed the work environment" ((in 9 reviews)); "Fun place to work with great products and great customers." ((in 6 reviews)); "Good work life balance." ((in 4 reviews))

What are the cons of working at Petsense according to real employee reviews?

"The store managers do the jobs of five people with the pay of one." ((in 21 reviews)); "The pay is low and the hours are not great." ((in 20 reviews)); "Upper management is cold and feels unreachable, not a lot of consideration for the employees in the company." ((in 13 reviews)); "Was always told "I am the Store Manager i don't technically have to help with shipments and other duties." ((in 5 reviews)); "Salary is considerably lower than comparable management positions" ((in 4 reviews))

What are the top reviewed Petsense locations?

Fort Oglethorpe , Scottsdale , Ponca City , Marshall , Chattanooga , Lenoir City , Thibodaux , Mount Dora , Goose Creek , Troy , Norton , Lebanon , Lawton , Claremore , Georgetown , Murray , Somerset , Roxboro , Mount Airy , Shallotte , Austin , Cleburne , Sulphur Springs , Corinth , Brandon , Athens , Brentwood , Franklin , Gallatin , Lebanon

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Petsense

Part of Tractor Supply

Petsense reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Career opportunities

2.4

Senior management

2.4

Compensation and benefits

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

280 reviews

4.0

Jul 27, 2015

Store manager needs more.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Love the atmosphere; very open communication; recognized for a job well done; in control of my store like its my own business; low stress.

Cons

Lots of promotions lately without posting to existing managers that there's an opportunity for advancement. It's very undiscerning and discouraging.

Petsense Response

10y

Hey Store Manager! On the last two promotion opportunities (buyer in Scottsdale, Market Manager in NC), we reviewed and interviewed every store manager who contacted us with interest in one of those positions. Can you contact me directly and let me know what roles you have in mind for yourself for the future? To be frank, when we have an opening, many times we aren't going to search for volunteers, the people who get interviewed are the ones who raise their hand and make the call and ask to be interviewed. Reach out to me when you get a chance so we can discuss: josh.patterson@petsensellc.com

3.0

May 31, 2015

Not worth it

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Moved upward quickly, compensated for distance travelled.

Cons

Must completely dedicate to them. They will not work around other schedules very well and no matter how much time and commitment you've put into it, once you've stepped on someone's toes, you're done. They believe in soft management, which in my opinion, gets nothing done.

Petsense Response

11y

Hi Assistant Manager, thank you for bringing this to my attention. Please reach out to me at josh.patterson@petsensellc.com so we can figure out a solution for you. The assistant manager role is full time and does require some nights and weekends, so in that regard, you are correct, if you have a competing work schedule, we will not work around that. If you have other scheduling concerns, we are happy to try and make any reasonable accommodations that will allow you to have a great work/life/family balance. Please reach out to me so we can find a solution.

3.0

Jan 9, 2014

Not so great

Associate

Recommend

CEO approval

Business Outlook

Pros

Any job is better than no job. Atmosphere in store okay. Dealing with clients and SOME associates.

Cons

Manager at store level very immature, condescending, not capable of her responsibilities. All of this created an unsavory environment. Young crew, they are lazy, preferring to chat amongst themselves while more mature toil.

Viewing 13 - 15 of 280 Reviews