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Phoenix Zoo

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Phoenix Zoo reviews

3.8

71% would recommend to a friend

(74 total reviews)

Norberto J. (Bert) Castro

70% approve of CEO

45% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.5

Work/Life balance

3.2

Senior management

3.2

Career opportunities

3.0

Compensation and benefits

Phoenix Zoo has an employee rating of 3.8 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

74 reviews
4.0
Feb 24, 2016

A positive place to work

Senior guest experiences ambassador
Recommend
CEO approval
Business Outlook

Pros

The Phoenix Zoo is a fantastic place to work: Fun environment, varied job tasks, great coworkers. I can interact w/ guests & help enhance their visit to ensure they have a great experience. I'm treated fairly & my opinion is valued.

Cons

The pay isnt great, but it is unskilled part time and often seasonal work, so people can't seriously expect to earn a lot. Long hours on your feet almost exclusively outside, in all weather. It's a service industry job that has its share of dissatisfied guests. Some of them feel they have the right to take their dissatisfaction out on employees who are merely doing their job.

2.0
Nov 16, 2015

typical non-profit

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The perks are cool but that's about it if you're part-time, seasonal. I've heard the full-time, permanent people have it good.

Cons

HR and the supervisors are not on the same page. HR said one thing in orientation and supervisors said the opposite later on. No breaks. You're supposed to requests them at the beginning of your shift but if the breaker isn't around, there's no way to do that because they don't have a walkie. Training is almost non-existent and done by people that've only been there a month or two longer. I watched a couple of my "trainers" get yelled at in public by other employees because of rules that they hadn't been told about. Nobody agrees on the "right way" to do things. Supervisor wasn't even sure where I should go on my first day. They also expect you to hang out for hours off the clock so that you can experience everything and be tested on it in your review. Most of us don't have time for that. The pay sucks too.

4.0
Sep 2, 2015

Keeper 1

Instructor and keeper
Recommend
CEO approval
Business Outlook

Pros

Diverse employees, good BCBS health insurance, fun environment, cool perks

Cons

Low pay, cliques, minimum room for advancement

Viewing 61 - 63 of 74 Reviews
Related searches: Phoenix Zoo jobs | Phoenix Zoo salaries | Phoenix Zoo benefits | Phoenix Zoo interviews
ReviewsPhoenix Zoo reviews

Glassdoor has 77 Phoenix Zoo reviews submitted anonymously by Phoenix Zoo employees. Read employee reviews and ratings on Glassdoor to decide if Phoenix Zoo is right for you.