Does Phoenix Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Zoo employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Phoenix Zoo. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Phoenix Zoo?

71% of Phoenix Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Zoo 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Phoenix Zoo?

Guest Service Ambassador (5) , Guest Experience Ambassador (3) , Animal Caretaker (2) , Exhibit Guide (2) , Night Camp Instructor (2) , Senior Exhibit Guide (2) , Volunteer (2)

What are the pros of working at Phoenix Zoo according to real employee reviews?

"Coworkers are fun and interesting" ((in 7 reviews)); "great employees" ((in 4 reviews)); "Competitive salaries and benefits." ((in 4 reviews)); "Great people (except senior and some mid" ((in 3 reviews))

What are the cons of working at Phoenix Zoo according to real employee reviews?

"Low pay and extremely hot weather in summer" ((in 12 reviews)); "Management is an absolute mess." ((in 5 reviews)); "Upper management is clueless" ((in 5 reviews))

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Phoenix Zoo

Phoenix Zoo reviews

3.8

71% would recommend to a friend

(74 total reviews)

Norberto J. (Bert) Castro

70% approve of CEO

45% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.5

Work/Life balance

3.2

Senior management

3.2

Career opportunities

3.0

Compensation and benefits

Phoenix Zoo has an employee rating of 3.8 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Disability

Veteran status

Reviews by job title

74 reviews

4.0

Oct 2, 2014

Priceless Experience

Guest service ambassador

Recommend

CEO approval

Business Outlook

Pros

Wonderful work environment, coolest employer, great workplace perks, all employees love wildlife and educating the public about conservation, preferential hiring of internal applicants, personal growth, non-profit idealism

Cons

Low pay, inconsistent hours, highly competitive for permanent positions (majority of employees are hired as seasonal), sometimes favoritism by management is an issue , very few full time positions

4.0

Jun 12, 2014

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is the zoo! Fun experience. Around animals all day.

Cons

Low pay. Training could be better.

3.0

May 24, 2013

Phoenix Zoo

Curator

Recommend

CEO approval

Business Outlook

Pros

Great outdoor work with people, plants and animals. Very inclusive of the employees when making their planning efforts. Competitive salaries and benefits. Very community based.

Cons

Its a service industry and it is easy to be confused by all the talk on conservation. If you put conservation work on a "effectiveness for the dollar" scale, zoos would not rank very high. Your job is to bring in the visitors and make them happy. Keeping animals in captivity is a hard sell for any thinking, feeling person.

Viewing 70 - 72 of 74 Reviews

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Jobs at Phoenix Zoo

Keeper I, II, Senior - Ectotherms

SENIOR HORTICULTURIST

Donor Relations Manager

BUSINESS SYSTEMS & REPORTING MANAGER