Does Phoenix Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Zoo employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Phoenix Zoo. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Phoenix Zoo?

71% of Phoenix Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Zoo 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Phoenix Zoo?

Guest Service Ambassador (5) , Guest Experience Ambassador (3) , Animal Caretaker (2) , Exhibit Guide (2) , Night Camp Instructor (2) , Senior Exhibit Guide (2) , Volunteer (2)

What are the pros of working at Phoenix Zoo according to real employee reviews?

"Coworkers are fun and interesting" ((in 7 reviews)); "great employees" ((in 4 reviews)); "Competitive salaries and benefits." ((in 4 reviews)); "Great people (except senior and some mid" ((in 3 reviews))

What are the cons of working at Phoenix Zoo according to real employee reviews?

"Low pay and extremely hot weather in summer" ((in 12 reviews)); "Management is an absolute mess." ((in 5 reviews)); "Upper management is clueless" ((in 5 reviews))

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Phoenix Zoo

Phoenix Zoo reviews

3.8

71% would recommend to a friend

(74 total reviews)

Norberto J. (Bert) Castro

70% approve of CEO

45% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.5

Work/Life balance

3.2

Senior management

3.2

Career opportunities

3.0

Compensation and benefits

Phoenix Zoo has an employee rating of 3.8 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Disability

Veteran status

Reviews by job title

74 reviews

5.0

May 31, 2015

Exhibit Guide

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great part time job, learn about animals, fun.

Cons

Long ours on you feet.

4.0

Mar 27, 2015

Excellent Part-Time or Side Job

Guest service ambassador

Recommend

CEO approval

Business Outlook

Pros

Very flexible hours and easy shift-trading support, supportive work environment, amazing employee perks, employees really care about the wildlife and conservation, non-profit feel, amazingly welcoming coworkers and management, many internal-only opportunities to volunteer and interact with animals, many opportunities to switch between departments.

Cons

Low starting pay but recently introduced experience-based pay raises, turn-over rate is very high ( >75 workers on-season, <20 workers off-season, with 2 of these cycles a year), inter-coworker drama sometimes got way too out of hand, moving up within the department is virtually impossible.

2.0

Oct 8, 2014

Used to be good

Keeper ii

Recommend

CEO approval

Business Outlook

Pros

Employees care about each other. I've worked at the Zoo two different times under different leaders. It could be a great place with the right leader.

Cons

Upper management no longer appreciates us. Castro said he didn't want "Yes" men but that is what he ended up surrounding himself with. Castro seemed amazing, however, he cares about making a name for himself not supporting the keepers who work for him.

Viewing 67 - 69 of 74 Reviews

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Jobs at Phoenix Zoo

Keeper I, II, Senior - Ectotherms

SENIOR HORTICULTURIST

BUSINESS SYSTEMS & REPORTING MANAGER

Donor Relations Manager