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Ponessa Behavioral Health

Engaged Employer

Ponessa Behavioral Health reviews

3.3

61% would recommend to a friend

(224 total reviews)

Catherine DeGuire, MS, JD, MBA, LPC

64% approve of CEO

47% positive business outlook

Ponessa Behavioral Health has an employee rating of 3.3 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ponessa Behavioral Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

224 reviews
1.0
Aug 4, 2017

Little to no help from supervisors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You make friends, like the saying "misery loves company" since most TSS' are in the same boat as you

Cons

No work hours during the summer for 99% of TSS', so make sure you are applying for other jobs by April. The supervisor's (not the MT/BSC during the weekly supervision, the ones above them) offer little to no help. Plus the benefits stink and TW Ponessa doesn't participate in the program to help forgive student loans (like after you pay your student loans back for so many years; they are eventually forgiven). Only take this job as a last resort!!

avatar
Ponessa Behavioral Health Response
8y
We would like to thank you for taking the time to share your review with us. It is only through feedback such as yours, that we are able to maintain and when necessary, improve upon our practices here at the company. We wanted to address a couple of your concerns specifically. We continuously look for ways to improve employee compensation and benefits, and this year employees will not see a price increase in their healthcare benefits, due to an employer contribution increase. We currently offer Voluntary Benefits to all full-time and part-time employees who work more than 15 hours a week, these include; Short Term Disability, Life Insurance, Accident Insurance, Bridge or Hospital Confinement Insurance, and Long-Term Disability Insurance. We also offer Medical, Dental, and Vision Insurance, Paid Time Off, and Paid Holidays to full-time employees, after 90 days of employment. In addition, we have an Employee Perks Program that is available on our website, which offers our employees discounts to local cafes, gyms, and yoga studios, by showing their employee badge. In reference to the loan forgiveness program, it is not based on employer participation but rather on the type of employer/organization. TWP is not an eligible employer under the federal student loan forgiveness program. (see eligibility info below) Employment with the following types of organizations qualifies for PSLF: · Government organizations at any level (federal, state, local, or tribal) · Not-for-profit organizations that are tax-exempt under Section 501(c)(3) of the IRS · Other types of not-for-profit organizations that are not tax-exempt under Section 501(c)(3) of the Internal Revenue Code, if their primary purpose is to provide certain types of qualifying public services. Serving as a full-time AmeriCorps or Peace Corps volunteer also counts as qualifying employment for the PSLF Program. The following types of employers do not qualify for PSLF: · Labor unions · Partisan political organizations · For-profit organizations (this includes for-profit government contractors) · Not-for-profit organizations that are not tax-exempt under Section 501(c)(3) of the Internal Revenue Code and that do not provide a qualifying public service as their primary function TSS’s are given the opportunity to continue working over the summer, since new clients are being referred every day, and there are plenty of hours that need staffed during this period. We also created a new pilot program this year, which is referred to as Insurance Pay. Insurance Pay is an added benefit for full-time TSS’s who will be compensated for missed work due to the reasons outlined in the program description, but include and are not limited to the following reasons; school holidays, weather related closures, client illness, and school delays. We encourage all full-time TSS’s to speak with their BHRS Assistant Coordinator for more information about this value-added benefit. We are sorry that our efforts did not meet your expectations, but we are thankful that you took the time to share your opinion on here.
1.0
Aug 4, 2017

Counselor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meeting new clients and families

Cons

Almost everything that has to do with how the business is run. Poor management, poor pay, poor hours, unethically run, HR does not even respond when you reach out to them. Discriminatory workplace.

avatar
Ponessa Behavioral Health Response
8y
We are committed to providing a fair and supportive environment for all of our employees, so we are disappointed to hear about some of your responses. We value and consider all feedback and we will continue to find ways to improve, but we want to address a couple of your specific concerns. Wages are structured around educational level, licensure, and years of experience. This helps ensure that pay levels for our different programs are competitive externally and equitable internally. Office hours are created with both the client and the clinical staff in mind, and explained during the interview process. Every employee receives training in the Corporate Compliance Manual and Code of Ethics, which governs the standards of conduct for the corporation and its employees. If an employee feels that this code of conduct has been violated, we encourage them to report the violation to the corporate compliance email, which can be found in the Employee Handbook, available through HR or the website under the Employee Portal. We will share your feedback with our management team. Thank you for the review.
3.0
Jul 16, 2017

TSS

Recommend
CEO approval
Business Outlook

Pros

I work with a lot of great people and generally have a good working partnership with my BSC/MTs. I really enjoy working with many of the clients that I get and I feel like there is good communication with the administrative staff in my office.

Cons

I am unhappy with the difference in pay between counties, especially since not all of us work in the county we live in. The insurance that we are offered costs way too much and the coverage is not worth what is paid into it. I feel that we should be offered more incentives/benefits, such as a portion of our cell phone bills covered as we all find it necessary to use them in order to communicate efficiently with our clients' parents/caregivers. Having mental health days would be great as sometimes the job can be really stressful but there is a lot emphasis put on not missing client hours and if we do need to take time off for any reason we have to use PTO (if it's available to us). Also I feel that having more social activities i.e. a family picnic would help to further enhance working relationships among colleagues and would help boost morale.

avatar
Ponessa Behavioral Health Response
8y
Thank you for your feedback. We are very grateful for our hardworking employees and we value their commitment to making a difference in the lives of our clients. We understand that the Therapeutic Staff Support position can be challenging, both physically and mentally, and the BHRS Assistant Coordinators and BHRS Coordinators are there to help in any way they can. We are happy to share that our benefit package prices will not increase this year, due to the company increasing its employer contribution amount. In addition, we have an Employee Perks Program available to employee’s, which allows employees to access discounts at local eateries, fitness studios, and through specific cell phone providers. All full-time TSS’s receive 3 weeks of PTO, after their initial 90-day probationary period has passed, and like most companies, this generous amount of paid time off is meant to be used for mental health days, vacation time, etc. We also created a new pilot program this year, which is referred to as Insurance Pay, and this provides full-time TSS’s the opportunity to use insurance pay over their accrued PTO. Insurance Pay is an added benefit for full-time TSS’s who will be compensated for missed work due to the reasons outlined in the program description, but include and are not limited to the following reasons; school holidays, weather related closures, client illness, and school delays. We encourage all full-time TSS’s to speak with their BHRS Assistant Coordinator for more information about this value-added benefit. We are sorry that our efforts are not meeting your expectations, but we are thankful that you took the time to share your opinion on here, so that the agency can think of other ways to ensure that all of our employees feel supported and valued. Thank you
Viewing 181 - 183 of 224 Reviews

Glassdoor has 232 Ponessa Behavioral Health reviews submitted anonymously by Ponessa Behavioral Health employees. Read employee reviews and ratings on Glassdoor to decide if Ponessa Behavioral Health is right for you.