Premera Blue Cross reviews

3.0

38% would recommend to a friend

(245 total reviews)
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Jeff Roe

42% approve of CEO

31% positive business outlook

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245 reviews

Reviews about "Compensation"

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3.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy interview process Good benefits Good pay The training was probably the best part about the job. It was about two months of paid training and a work from home position(I am based on Texas) and it was pretty fun some times getting to know my peers virtually. The pay was a good starting rate of $22 per hour. Though apparently the start rate varied a little bit based on your experience. Working remotely was a nice benefit as well.

Cons

Lack of guidance after training Micro-managing Heavily metric based Does not appreciate positive personalities My main issue with this company, at least for my role there was it was somewhat micro-managing. Our lunches was 30 minutes if I recall with two 15 minute breaks, That is not enough mental breaks for the caliber of customers we have to deal with daily, If you put your "away" status on for longer than 5 minutes, best believe you will get that ping on teams asking "is everything alright?" which obviously its nerve wracking when you just need a moment away from the constant calls. I don't know if it was just during my time there that is was unbearably busy, as I do keep in contact with some fellow former csr's from there who tell me that its not as bad as it was when we first started.

2.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay was one of the better things about the job. If you’re in it for more money, this could work for you.

Cons

The management team seemed more concerned about numbers and selling a service than providing quality assistance to patients.

2.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Okay benefits, not hard to get time off depending, Pay could be better but isn’t bad, it’s based from where you live. Overall it’s a good company to work for. Not micro managed.

Cons

Not enough holidays off, other BCBS are closed for more holidays. Doing layoffs and taking the jobs overseas just to save a buck, phone audits are depends on the who is reviewing. Very stressful job. I get migraines from the stress. Supervision is always in meetings so hard to talk to. Some departments are way behind on work.

Viewing 7 - 9 of 245 Reviews

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