Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 73 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 51 reviews)); "The work hours are very flexible and I could work from home when I wanted to." ((in 32 reviews)); "Good work/life balance" ((in 23 reviews)); "Colleagues in my business unit are great" ((in 21 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"Senior leadership doesn't seem to look at the impact of decisions for cascading negative results." ((in 33 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 27 reviews)); "Upper management is disconnected from reality." ((in 18 reviews)); "Many layoffs recently." ((in 11 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

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Press Ganey

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

1.0

May 7, 2025

burn and churn dumpster fire

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

none, this company just uses employees and gets rid of them

Cons

terrible leadership, no structure, ceo and c-suite are clowns

2.0

May 6, 2025

Leadership is Confused

Advisor

Recommend

CEO approval

Business Outlook

Pros

There are a lot of great humans that work here. Flexibility if you are able to get work complete.

Cons

Leadership redesigned roles, departments, etc without any experience at the company. They are giving some too much workload, not realizing who should be responsible for what, and are out of their depths.

5.0

Apr 28, 2025

Good workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great working environment; work-life balance; great colleagues; a lot of learning materials and best practices

Cons

There are no negatives for now.

Viewing 49 - 51 of 812 Reviews

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Jobs at Press Ganey

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Senior Consultant - Healthcare Experience Management