Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 76 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "If your lucky enough to work from home it’s a benefit." ((in 32 reviews)); "Able to collaborate with amazing teams of professionals (internally and externally) who are dedicated to Human Experience improvements." ((in 25 reviews)); "Good work/life balance" ((in 21 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"I realize filling this out won’t change anything our senior leadership does similar to filling out our internal engagement surveys." ((in 36 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 25 reviews)); "Upper management is disconnected from reality." ((in 17 reviews)); "Lack of consistency in high level management, leaders lack empathy/knowledge of what application specialists have to do and how much work it is, low staffing, layoffs due to new model structure" ((in 12 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

5.0

Nov 16, 2018

Press Ganey

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working here is awesome! Love the flexibility we have.

Cons

Everything is great nothing is bad.

4.0

Oct 16, 2018

Wonderful place to work!

Advisor

Recommend

CEO approval

Business Outlook

Pros

This is a very value driven organization with a highly engaged workforce and support leadership. It's easy to come to work each day, whether working remotely or onsite with clients, when the mission of the organization is so clear and aligned with one's personal values. Although we are spread throughout the country, our leaders take proactive steps to ensure everyone feels valued and supported. The pace of the work is fast, challenging, and always changing, but, boy, do we have a lot of fun! I'm very proud to work for this organization.

Cons

Attention to personal work style and motivators should be taken into consideration if you haven't worked remotely before. It is an environment with it's own pros and cons.

5.0

Oct 8, 2018

Great place to work!

Operations

Recommend

CEO approval

Business Outlook

Pros

I've been part of PG for a while, and while I definitely appreciate the benefits and pay compared to other companies, I find what is most valuable is the opportunities for advancement PG offers.

Cons

The inability to carry over PTO from one year to another; this comes in handy when major surgeries/sickness occur and even though FMLA/Leave of Absence are available.

Press Ganey Response

7y

Thank you for recognizing Press Ganey as a Great Place to Work! To encourage associates to maintain a work/life balance, we really want people to use their vacation in the calendar year. Otherwise, people tend not to take time off. In the example you mention, if an associate has surgery or a long term sickness, he/she could be eligible for Short Term Disability and would not require the use of paid time off. If you have questions about that benefit- please reach out to your Human Resources Business Partner.

Viewing 655 - 657 of 812 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Employee Experience (EX) Advisor - Healthcare

Senior Client Support Analyst

United States

View job

Press Ganey

Press Ganey reviews

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Ratings by demographic groups

Reviews by job title

Press Ganey

Wonderful place to work!

Great place to work!

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