Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)
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Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews
1.0
Jun 11, 2013

Absolutely terrible, worst placed I've EVER worked.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent - but this is expressly a deceptive technique.

Cons

There is a lot of initial noise about how great the company culture is and how much they care and take care of their employees. Managers spend a lot of time convincing you there is an open door policy and that they will advocate for you. A lot of promises of upward mobility. This is NOT TRUE. They will throw you under the bus the second they perceive it could possibly be beneficial to them. Managers are two-faced and vindictive, do not offer resources or help when merited. "Upward mobility" is a joke. They do not seriously consider internal applicants. Management is often unqualified and perform poorly; they are not held accountable for errors and complaints are not taken seriously and rarely, if ever, followed through on and often result in punitive actions. Lower level employees are treated as expendable and an embarrassment - they are relegated to a separate building and apparently new-hires are mandated to telecommute, which the company treats as a "great privilege" when in reality, they don't want to expand office space or expend the resources to accommodate, which is hypocritical since their whole business model is veiled in this "advocate for the little guy" rhetoric. If you are thinking about working here, consider your motivations, and focus your efforts somewhere else.

1.0
Feb 7, 2013

Perpetual downward spiral

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are pockets of excellence hidden within the company. Find one, put your head down and do your job, and this place can be tolerable.

Cons

Seemingly never-ending string of exceptionally poor executives, poor decision making, zero accountability for poor performance at any level in the company. No direction, no vision from upper management. Spending money on wasteful things like it's going out of style. Extremely hostile work environment, very very political. Ideas are evaluated and promoted not based upon their merit, but upon who proposed them and to whom that person is connected.

1.0
Aug 22, 2012

New Managment Coming In

Recommend
CEO approval
Business Outlook

Pros

Company is in high growth mode, direct employees are great to work with.

Cons

Old culture is dead, which was a primary driver for growth, and the reason why the company has not been able to sustain growth. New incoming management limits the opertunity, company is very top heavy.

Viewing 124 - 126 of 812 Reviews

Glassdoor has 844 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.