Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)
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Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews
2.0
Feb 22, 2026

Over-Promised and Under-Delivered

Recommend
CEO approval
Business Outlook

Pros

If you want to get your hands dirty with healthcare policy or hospital system strategy, the Consulting and Advisory teams do some legitimately interesting work. The data access is also a massive plus—if you’re a Data Scientist, you won’t be hurting for data to work with.

Cons

Instability is the Norm: Constant, unexplained layoffs have created a pretty paranoid atmosphere. Management doesn’t handle change well, and people are always looking over their shoulders. Frankenstein Tech Stack: The company prefers buying new companies over fixing the ones they already own. This leaves you with a core product that's basically held together by duct tape and technical debt. Sales often sells a "dream" that the current tech just can't actually do. Broken Integration: There’s zero effort to actually merge the cultures or systems of the companies they buy. It’s just a revolving door of new names and fragmented processes. Management Deflection: When things go south, leadership tends to point fingers at junior staff or "reorganize" rather than taking any responsibility. The "Bonus" Trap: Don't count on your full package. Bonuses are rarely funded above 70% (it's often less), which effectively feels like a hidden pay cut.

3.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook

Pros

flexible time off, salary increases yearly (inconsistent currently per year , regularly prior to COViD) but still exist , strong management on the application specialist level and great team work /team dynamic in current department

Cons

Lack of consistency in high level management, leaders lack empathy/knowledge of what application specialists have to do and how much work it is, low staffing, layoffs due to new model structure

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Press Ganey Response
3y
Thank you for your feedback. We encourage you to find some time for a candid, confidential conversation with your manager or HRBP to discuss your concerns in more detail, or submit your thoughts via the anonymous employee survey we recently sent out. You are also welcome to contact Nell Buhlman directly about your concerns at nell.buhlman@pressganey.com
1.0
Jan 2, 2023

Don't Waste Your Time

Recommend
CEO approval
Business Outlook

Pros

Talks the talk I interviewed for over 2 months with more than 7 people for a position. They said it was to ensure a good fit both ways and avoid regrets post employment. I was clear and open about my salary requirements from the beginning.

Cons

doesn't walk the walk The salary offer was hideously below my requirements and my current salary. They didn't even consider my counter.

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Press Ganey Response
3y
Thank you for sharing your perception of what it was like interviewing with Press Ganey. This review was shared directly with the head of HR.
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